CUES Podcast
CUES Podcast
May 1, 2017
CUES 21: Member Experience, an Interview with Mike Neill
Play • 23 min
Join us as we discuss the critical drivers of member experience, how to excel and identify areas of improvement. Neill is the president and founder of Michael Neill & Associates, Inc. and creator of ServiStar as well as one of the instructors at the CUES School of Member Experience.
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