CUES Podcast
CUES Podcast
Mar 1, 2017
CUES 17: Improving Member Experience, an Interview with Butch Leonardson
Play • 10 min
In this episode, we will learn how to improve member experience through the development of an innovation pipeline, learn how to implement it throughout your entire organization and identify your organizations’ pain points. Leonardson is a recognized information technology leader and heads Cornerstone Advisors Inc.
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