52: Developing Emotional Intelligence (EQ) To Transform Relationships With Clients And Prospects with Beverly Flaxington
Play • 1 hr 37 min

You’ve likely heard of emotional intelligence (EQ).

Intellectual intelligence (IQ) is important. But, EQ is crucial.

Especially when you work with emotional human beings on the emotionally-charged topic of money.

But, how can advisors and planners seamlessly incorporate EQ principles into their practice?

Beverly Flaxington, Human Behavior Coach®, best-selling author, and international speaker joined the show to break down human behavior and how advisors can apply EQ principles.

We discuss:

  • The top 5 secrets of human behavior
  • Three specific ways advisors can apply emotional intelligence when working with clients
  • The trust-eroding mistake most advisors make when seeking to understand goals
  • The power of storytelling to connect and inspire (and how to use stories with clients)
  • Improving your listening skills by listening for "nuggets"

And way more!

*For more resources discussed in this episode, check out www.wiredplanning.com/episode52

*For more resources and insights on mastering the human side of money (including our popular "Wisdom Round-Up" email), go to www.wiredplanning.com.

*Follow Brendan for insights on mastering the human side of advice:

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