So many bots, so little time! Everywhere you turn there’s another website with a chatbot, or another article about them…often followed by a bunch of doomsday predictions about more lawyers and legal business professionals losing their jobs! So, what’s the real deal? Are legal bots a fabulous tech tool that can assist lawyers in spending more time where they add the most value e.g. with their clients, understanding their client’s problems, their businesses, and focussing on the more complex problem solving they do so well? Or, will legal bots provide more support, assistance and information to those who otherwise cannot afford legal services. Or, is there a less rosy scenario for everyone somewhere down the road. Or, is it a little of all of these things? In other words, what’s the real impact, right now, of legal bots and, where will it all go from here?
We spoke with Sam Flynn, a lawyer and co-founder of Josef, a company that develops bots but also connects these with document automation and data. It’ a company that has rapidly and deservedly found itself leading the industry in this area, at home and overseas. Topics covered in our conversation included:
Thank you so much, Sam - we love your work – you amaze and inspire us all!