Some Employees get it, some don't
1 hr 5 min

A tow operator's job involves so much more than just driving and running the controls. There is a lot of technology used today from routing and dispatching, to sending invoices and taking electronic payments. Unfortunately, not all of them approach the latter with the same skill and attention to detail as when they are running your equipment. Why not? What can we as owners and managers do about it?

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