The Startup Chat with Steli and Hiten
482: Remote Work Worries? Are People Working Hard Enough?
Jan 17, 2020
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In today’s episode of The Startup Chat, Steli and Hiten talk about remote work worries? Are people working hard enough?

Remote teams are relatively a new thing in the startup world, and deciding whether to allow your staff to work remotely can be a challenge. Questions about managing team members while they are working remotely are inevitably going to come up and how you address these issues is important.

In this week’s episode, Steli and Hiten talk about founders concerns about implementing remote teams, how some people are better at working remotely than others, why hiring the right people is very important for remote teams and much more. 

Time Stamped Show Notes:

00:00 About today’s topic.

00:35 Why this topic was chosen.

01:10 Hiten’s thoughts on how to handle remote working.

02:36 How some people are better at working remotely than others.

02:58 Qualities a good remote worker needs to have.

03:15 The number one challenge of remote working.

03:34 How managing a remote team is ultimately the same as managing a non-remote team.

04:07 Why having good processes is important for remote teams.

05:29 Why hiring the right people is very important for remote teams.

07:21 Why Steli doesn’t worry about his remote teams. 

3 Key Points:

I don’t hear this specifically because I think people are not just willing to ask me.There are certain people who are better at remote working than others.The ability to direct themselves and be proactive about getting things done it super important.


Steli Efti: Hey everybody, this is Steli Efti.


Hiten Shah: And this is Hiten Shah.


Steli Efti: And today on The Startup Chat we're going to talk about remote work worries. Are your people working hard enough? Here's why I wanted to briefly talk to you about this. This should be a fun little episode. This is the number one... I don't know what your number one thing is that founders ask you regarding to remote work, but the number one thing founders and CEOs ask me when they meet me somewhere and they learn that I run a fully remote company. The number one thing that they seem to be worried about is that they, and usually they lower their voice and they look me deep in the eye and they look around as if it's some kind of a dangerous thing to say. They look around and they go, "How do you know these people are actually working hard enough?" And I'll tell you what my answer to this is, but I would die to hear two things from you first Heaton. Number one, do people ask you this as much as they ask me as well? I mean, I also direct a lot more internationally with people. This might be much more something people bring up in Europe than they do in the U.S and I would assume in the Bay Area it would be even less. But I'm not sure, so I'm curious. So do you hear this often or as often as I do or at all? And then what would your response be to this particular concern of remote work? And then I'll give you my...


Hiten Shah: Yeah, I don't hear this. I don't hear this specifically because I think people are just not willing to ask because I think people are just not willing to ask me. And I also live in the Bay Area where even if people were thinking that, they probably wouldn't ask unless they were... I have been asked it. When people are considering going remote, that's the situation I've been asked similar things. But then it's very tactical about, not out of curiosity, but out of, "Hey, how do I deal with these things that are easier right now when I'm remote? So right now I'm not remote. Our team's not remote, we will be remote. How do I deal with these thing?" And so if the question is very specific like you said, my response to it would be, there's a bunch of things you do. Well, one, there are certain people who are better at remote than not.

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