The Startup Chat with Steli and Hiten
433: How to Listen & Learn from Those with Less Success Than You
Jul 23, 2019
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Today on The Startup Chat, Steli and Hiten talk about how to listen & learn from those with less success than you.

Getting advice from people is taking that feedback is a key part of growing both personally and professionally. Being receptive to people’s opinions helps strengthen the relationships we have with them and gives us a different perspective on that topic. 

In today’s episode of the show, Steli and Hiten talk about how you can learn from anybody and everybody, what Hiten cares about when he asks for advice from people, examples of people not to listen to and much more.

Time Stamped Show Notes:

00:00 About today’s topic

00:41 Why this topic was chosen.

02:30 How you can learn from anybody and everybody.

05:15 What Hiten cares about when he asks for advice from people.

05:38 Worst thing that can happen when you listen to people opinion.

06:59 People that Hiten doesn’t listen to.

07:17 Examples of people not to listen to.

07:55 A weakness of Steli.

09:33 People Steli loves listening to.

3 Key Points:

You can learn from anybody and everybody.Everyone can teach you somethingWhat is their perspective

Steli Efti: Hey, everybody, this is Steli Efti.
Hiten Shah: And this is Hiten Shah.
Steli Efti: Today on the Startup Chat, we're going to talk about how to learn and listen to people that are much less successful than you. So here's why I want to talk to you about this, Hiten. I had a conversation with a friend the other day and I don't know how we got to that topic, but we talked about my brothers. I have two older brothers, they're both entrepreneurs. We might have talked about me manipulating them many years ago into entrepreneurship and thinking maybe that wasn't the best idea I've ever had because they had some good success but they had a lot of failures as well afterwards, but anyways, that besides the point. My friend and I were talking about my brothers being entrepreneurs and all that. At some point he asked me, how much do they know about your business, and do you guys talk shop? He was admiring us, like, "I wish I had brothers that I could talk about business entrepreneurship all the time." And I was thinking about it and I was telling him it's not like that. My brothers' businesses are very different from mine. They have two small almost like a local AT&T shop or something that they're managing as kind of franchise partners of sorts, and so their business is kind of very small, local consumer shop type business, very little to do with mine. The way they think about business, their experience, honestly, and their success is very different from mine. So oftentimes when I talk to my brothers, when they ask me about my company, I tell them very honestly kind of the good, the bad, what's going on right now, and then oftentimes, especially my oldest brother, will feel the need to give advice or give his two cents and he'll tell me something, "Oh, if I had this problem, this is the way you need to approach this," and I barely ever listen. I kind of just sit there, nod and smile, but I'm not taking anything in. And that's mainly because, honestly, I'm like, "You don't fucking know anything." Like I love my older brother, but when it comes to business I don't have that high of an opinion of him. I don't think that he's super knowledgeable. So, as I was telling this to my friend, I'm like, "Yeah, to be honest, I'm a little bit of a shitty human. I'm not really listening to him when he tries to give me business advice." As I was telling him that, I was like, you know what, that's probably a mistake, because there might be truths in what he wants to share with me that have nothing to do with his success or failure. I just need to be more open to it. I just shut down with certain people when they try to give me advice if I don't admire and respect them or if I do...

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