The Startup Chat with Steli and Hiten
401: How to Work with Designers
Apr 2, 2019
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In today’s episode of The Startup Chat, Steli and Hiten talk about how to work successfully with designers.

Working with a designer can be quite challenging, especially when you’re not a designer. From choosing one to giving them feedback on their work, to actually getting feedback from them. Managing your interaction with a designer requires some sort of skill.

In this week’s episode, Steli and Hiten dive into how to work with a designer when you’re not a designer, the importance of interviewing designers you want to work with, how to give feedback to a creative person and much more.

Time Stamped Show Notes:

00:00 About today’s topic.

00:43 Why this topic was chosen.

03:03 How to work with creative people.

03:17 The helpfulness of a portfolio.

03:52 The importance of interviewing designers.

04:13 One of the biggest challenges of working with designers.

04:54 How to give feedback to a creative person.

05:41 How to treat designers at work.

06:00 How Hiten works with designers.

07:53 How to approach getting feedback from a designer.

3 Key Points:

The good news is that designers tend to have portfolios.
With creative people, you need to figure out what their requirements are in order for them to do their job.
What do they need from you to produce good work?


Steli Efti: Hey everybody, this is Steli Efti.


Hiten Shah:  And this is Hiten Shah.


Steli Efti: And today on the startup chat we're going to talk about how to work successfully with designers. Heaton when I just proposed this topic to you about 11 seconds ago, you were like, ooh, this is a fun one, yes, let's do it. There was a lot of enthusiasm there. So this obviously is focused on founders that maybe haven't had a lot of chances to work with designers and that aren't designers themselves. We've done some episodes prior, that makes you look it up real quick. Boom, there you go. So we talked about how to work with like a technical co-founder when you're not technical yourself or how to work with an engineer when you're not an engineer yourself in episode 277. So we thought today might be fun to talk about how to work with a designer when you're not a designer, kind of do's, don'ts and all that. So what comes to your mind at first when it comes to avoiding mistakes? The way to think about this? If you're not a designer, you're starting a startup, let's say it's something technical, how do I choose who is a good designer? Who isn't? Then how do I work with somebody that is a designer when I myself don't have experience designing things?


Hiten Shah: Yeah. So the good news is designers tend to have portfolios. The other good news, unlike a developer is like far relatively inexpensive, like $500, $1000 dollars, sometimes less, you can get them to do some work with you. Well, engineering is a lot different and it takes usually lot more money than that to figure out whether you like working with the person or not. That means that even if you're looking to hire a designer or even like, let's just talk about the entryway. Like you're hiring a designer, you're looking for one, you can try this with three or four different designers and see who you like and assess them in appropriate manners around like quality of their work, timeliness of their feedback, how much input they need. Because I think what we forget is that, when working with creative people, they have their own requirements of what they need in order to do their work, and we need to be able to provide that as people who are wanting something done. I think it's a lot more straightforward than hiring and working with developers except that creative people, you need to figure out what are their requirements in order to do their job, and how can you get them what they need. Do they need wire frames?

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