The BossBuilder Podcast
Mack Munro
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The BOSS: We've all had them. Some are good and some are terrible. Both are memorable. Which one do you want to be? My podcast gives you tips and techniques for being a great boss.
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Jul 20, 2021
Final Episode - July 2021
My farewell episode...but actually we are moving this podcast over to our sister station HR Oxygen! Join us there at HROxygen.com or just subscribe to it on any major podcast app.
Thanks for listening and we'll see you over at HR Oxygen!
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Mar 15, 2021
#103: Supporting Leaders in a Pandemic and Beyond - with Lori Ermi
We expect our leaders to guide us in navigating the pandemic and life after it is conquered, but how can we support them? Our guest on this episode, Lori Ermi, is a coach, speaker, and consultant who works with leaders, coaching and training them. Lori has some great tips for moving teambuilding events virtually as well as identifying ways we can all be more effective at communicating virtually.
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Mar 2, 2021
#102: Bad Body Odor, Terminations, and Other Difficult Conversations - with Amanda Haddaway
As The Boss, you'll have many difficult conversations with employees. It's one of the toughest parts of the job. Knowing how to do it properly and legally is key. Our guest today, Amanda Haddaway, is an award-winning HR consultant and corporate trainer. In her role as the managing director of HR Answerbox, she specializes in conducting workplace investigations, solving complex employee relations issues, leading interactive and engaging training sessions, and serving as an advisor to small business owners and leaders. In this episode, Amanda gives up practical techniques on how to plan out and deliver these uncomfortable topics.
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Feb 19, 2021
#101: They Did What? With Cornelia Gamlem and Barbara Mitchell
Aside from police officers and proctologists, HR professionals have the BEST funny and weird stories about human behavior in the workplace. Our guests today, Cornelia Gamlem and Barbara Mitchell talk with us today about their latest book They Did What? Unbelievable Tales from the Workplace. We talk about why strange and mischievous behaviors happen in the workplace and some of the details behind the research for their book.
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Jan 26, 2021
#100: How Being Your SELF Makes You a Better Leader - with Minter Dial
How authentic should you be as a leader? According to our guest Minter Dial, author of You Lead: How Being Yourself Makes You a Better Leader, very authentic. Minter is an author, speaker, and well-traveled consultant who advocates bringing self-awareness into your leadership. This episode gives you practical steps in discovering and leveraging your true SELF to build your leadership credibility.
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Jan 5, 2021
#99: An Interview with the Boss Builders Boss of the Year, Tracy Avery
Our very first Boss Builders Boss of the Year Tracy Avery of Campbell Clinic in Memphis, TN is a leader, mentor, and staff developer that has the admiration of her team and peers. She took the award in a very competitive process after being nominated by her staff. In this interview, I talk with Tracy and Angi Ramsey who nominated her. If you're looking for some tips on being a great boss, please listen carefully to this episode!
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Oct 21, 2020
#98: The Addiction to Being Right - with Jennifer Thornton
We've all heard of addictions. From the usual suspects, drugs and alcohol, to the odd, eating cigarette ashes and broken glass. But did you know that there are some folks who are addicted to being right? Our guest, Jennifer Thornton of 304 Coaching talks to us about this addiction and gives us strategies on how to handle employees who are suffering from it.
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Sep 23, 2020
#97: How to Keep Your Workforce Engaged and Productive - with Kathleen Rich-New
Keeping your workforce engaged and productive is a major challenge. There are a lot of moving parts, from the time an employee is recruited all the way through their annual review. Our guest today, Kathleen Rich-New shares her techniques for keeping employees productive, techniques she learned from her years working in some major, well-known corporations. Lots of good information on this episode and a very special offer at the end!
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Sep 7, 2020
#96: Cracking the Leadership Code - with Alain Hunkins
Only 23% of people think their leaders lead well. Today’s workforce seeks a new type of leader, better equipped to navigate the speed and complexity of our digital workplace. As The Boss, this should be a concern for you! Fortunately, I have some help for you. Our guest on this episode, Alain Hunkins, gives us strategies for being a great leader from his book Cracking the Leadership Code. He also has a special offer that you can access HERE.
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Sep 2, 2020
#95: How to Be a Courageous Leader - with Bill Treasurer
In times of crisis, people always look to someone to lead them. That takes a great deal of courage, and is even more important during this time of pandemic, civil unrest, and uncertainty. Our guest on this episode, speaker, author, and consultant Bill Treasurer talks about his journey to being more courageous and how he takes those lessons and helps leaders become more effective in help their organizations through trying times.
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Sep 1, 2020
#94: How to Manage Anxiety as Your Employees Return to the Workplace - with Natasha Fletcher
COVID has disrupted most of 2020. As we transition into the last part of the year, many businesses and schools are making the move back to the office and classroom. This can cause a great deal of anxiety in your employees. Our guest today, Natasha Fletcher is a therapist who specializes in helping people through anxiety. She offer practical tips on getting YOU and your team ready to make this move.
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Aug 4, 2020
#93: Building and Growing Your EQ - with Margi Bush
It's important to be intelligent. There's nothing worse though than being "book smart" but having no people skills to speak of. Our guest today, Margi Bush, makes the case that by understanding your EQ, not just your IQ, you'll be more effective in your role and be a better human to interact with.
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Aug 4, 2020
#92: How to Improve Connection Through Better Conversations - with Chad Littlefield
COVID-19 has challenged us in every way, but particularly in the way we are forced to now communicate with each other. To be successful, we have to improve our methods and ways of communication. Our guest on this episode, Chad Littlefield makes the case that "connection before content" is the key. He gives us some actionable steps to take if you want to build up your team even in these challenging times.
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Jul 29, 2020
#91 - Leadership, Change, and Appreciative Inquiry in Times of COVID-19 with Michael Diettrich-Chastain
COVID-19 changed all the rules, norms, and expectations for 2020. As The Boss, you're probably dealing with individuals who are struggling with this and are looking for comfort and help. Our guest today, Michael Diettrich-Chastain has some great advice, tips, and techniques for helping you help others through these times of change.
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Jul 28, 2020
#90: How to Set Up the Perfect Virtual Workspace (and Declutter While You're At It!) - with Kristina Walters
Most of us have transitioned to a virtual environment. Rather than a long drawn-out process, it probably happened quickly which means right now you might not be operating as well as you could be. Our guest today, Kristina Walters is a professional organizer that gives us tips on how to set up the ideal home-based workspace AND gives us some strategies on decluttering while we're at it!
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Jul 14, 2020
#89: How to Lead in Times of CHANGE - with Michael Diettrich-Chastain
It's the halfway point of 2020 and it looks like the second half will be as bumpy as the first! Our guest today, Michael Diettrich-Chastain has some solutions. Michael is an author, speaker, and executive coach who works with individuals helping them become more effective personally and professionally. His CHANGE strategy is a great framework for leaders to use as they help their organizations through this crazy year! Be sure to stay tuned until the end for a special offer Michael has for you!
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Jul 1, 2020
#88: How to Negotiate for Personal and Professional Success - with Donna Hughes
As a great Boss, you have valuable knowledge and skills that your employer needs to recognize. If this isn't happening, you need to negotiate your way into professional success. This applies to many areas of our personal lives as well. Our guest today, Donna Hughes of Launch Negotiation is an expert negotiator and makes the case that to be successful, you have to master the techniques of negotiation. Forget about any stereotypes you have about negotiation because Donna will help you revisualize everything you think you know about this topic!
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Jun 30, 2020
#87: How to Lead in Times of Transition - with Dennis Volpe
This has been a year of radical change. This is causing a ton of pressure and anxiety as all of us have to figure out where to go. In other words, it's a time of transition. As a leader, it's your job to get people to a good place so you can get them through it. Our guest today, executive coach and leadership consultant Dennis Volpe gives us actionable, practical strategies to embrace the uncertainty and lead your team through this challenging year.
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Jun 16, 2020
#86: Why Virtual Meetings Don't Have to Suck - with Heather Archer
Virtual meetings, conferences, and training sessions are now the norm. And frankly, as they normally exist, they SUCK! Our guest on this episode, Heather Archer, disagrees. She has a proven 5-Step Process that will help you engage your audience, get your points across, and provide a much better experience for your virtual attendees.
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Jun 2, 2020
#85: The Power of Positive Leadership - with Mark Stephens
Today, more than ever, we need LEADERSHIP and POSITIVITY. What if we could put those two concepts together? Fortunately, my guest today helps leaders do just that! Mark Stephens is a speaker, teacher, and coach who specializes in helping leaders lead more effectively. Mark takes us through the concepts of positive leadership and gives us practical tools to become the leader that is most needed today!
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May 26, 2020
#84: How to Manage with Radical Candor - with Kate Vendemio
With a pandemic and a stressed-out workforce, we may be tempted to take it easy on our workforce and relax our standards. That, according to our guest Kate Vendemio of Mount Vernon Consulting, is the wrong answer! Kate talks to us today about the power of a concept known as radical candor. It's based on a book by Kim Scott and offers a powerful new model on holding people accountable while demonstrating that you care deeply about them.
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May 26, 2020
#83: How to Keep Your Remote Workers from Failing - with Jennifer Leake
Remote workers are now the rule rather than the exception. In some cases, companies are finding this trend to be more effective but like anything, there are some challenges. What do you do when some of your remote workers are failing? Well, our guest today, Jennifer Leake of Assessment Pros has some practical tips for keeping the workforce engaged and preventing them from being left behind. Lots of practical tips so be sure to take notes!
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May 14, 2020
#82: How to Master Difficult Conversations - with Deb Cohen
Difficult conversations were always difficult, but now, in a more stressful and often virtual environment, they're even harder. That doesn't mean you ignore them, just be better at it. Our guest today, Deb Cohen, will give us practical and tactical strategies for getting over the fear of doing these and offer up skills and techniques to do it better!
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May 7, 2020
#81: How to Handle Conflict in a Virtual Environment - with Natalie Garramone
Conflict is one of those things we'll face on a regular basis. In a normal environment it's challenging enough, but when you put people in a virtual environment and combine that with stress, fear, and anxiety, it gets a lot tougher. Fortunately, our guest today, Natalie Garramone has some tips to help us identify signs of brewing conflict and strategies to overcome them.
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May 4, 2020
#80: What The Boss Needs to Know About the Post-COVID-19 Workplace - with Yolanda Hunter
As The Boss, you've had to adapt to a virtual workforce and a pandemic. You're probably getting comfortable with that new normal. Things will eventually go back to what they used to and that is a transition you'll need to be ready for. Thinking about a post-COVID-19 world at work can be daunting so you need as much info as you can get. Our guest today, Yolanda Hunter of WorkPlace HR has some important information and things to consider as you navigate this important task. Be sure to take good notes. There is a lot to know!
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May 4, 2020
#79: How to Lead When You Don't Have All the Answers - with Mike Staver
If COVID-19 has taught us anything, it's that we never really have a clear answer for the challenges we're facing. As The Boss, that's difficult considering management expects you to have a plan for everything from remote work to reconvening the workplace when this is all over. Fortunately, our guest today has some advice for us. Mike Staver is the author of Leadership Isn’t for Cowards and an internationally respected speaker and coach. Mike takes noisy, often complex, leadership content and makes it immediately useful, digestible and entertaining. He's just the guy we need for times like today! I hope you enjoy our conversation!
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Apr 30, 2020
#78: Questions (not Answers) About the Workplace Post-COVID-19 - with Ken Schlechter
There's a ton of uncertainty around what COVID-19 will mean for us, our health, our families, our stock portfolios, and our future. We also need to figure out what it means for the future of work and the workplace. Nobody has real answers, but maybe the best thing to do is ask and consider better questions. Our guest today, Ken Schlechter and I discuss what questions to ask and what impact COVID-19 might have for the workplace of the future. Join us for this important topic!
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Apr 28, 2020
#77: Words of Wisdom for the Newly-Promoted Boss - with Keppel Bharath
When I started this podcast, there were two individuals I knew I needed to interview. Our guest today is one of them. Keppel Bharath is one of the smartest people I know and brings 40+ years of management and technical expertise to the show. I met Keppel several years ago and was impressed just in our short interaction. After spending an hour with him, I'm even more in awe. If you are new in the role of the Boss or just want to get better, please get out some paper and take notes as you learn from Keppel. At the end, he even gives his personal email address out to anyone who would like to connect.
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Apr 23, 2020
#76: How to Be an Effective Project Manager - with Ken Schlechter
Project management and project managers are very different things. Project management is a science unto itself, part science, part psychology. Having our current virtual business environment presents new challenges to that already difficult business. Fortunately, our guest today, Ken Schlechter has a ton of experience in this and shares his tips on being an effective project manager in this episode.
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Apr 21, 2020
#75: How to Help Individuals in Career Transition - with Iris Culp
2020 is a tough year for businesses. Many are forced to lay people off. How you do it is important not only to the individuals affected, but to your organization as well. Our guest today is Iris Culp of IC-Growth. Iris helps individuals in career transition and also partners with organizations, helping them provide services to employees who have to be let go due to economic conditions. Iris has actionable strategies for you to use if you have to do the tough job of letting employees go. Be sure to listen at the end for a very special offer.
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Apr 20, 2020
#74: How to Create a Winning Employee Culture - with David Roger
It's not often you run across someone who has the perfect blend of personal and professional success and when you do, you HAVE to interview them! I had the privilege of interviewing David Roger, Co-Founder and CEO of Felix Gray. His company makes eyewear for people who spend a lot of time online and complain about strained eyes, headaches and blurry vision - all symptoms of too much Blue Light! I love the technology, but David is a very interesting guy and has also developed a company culture that most would envy. In our wide-ranging interview, we talk about his journey, his vision, his company, his culture, and also his message to young people who have been affected by COVID-19. Enjoy!
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Mar 31, 2020
#73: Change is HERE! How are Your People Managing it? - with Jeremy Evans
In times of uncertainty, people handle the changes very differently. If you're The Boss, you have to be the one to make sure your team is ok. Our guest today is Jeremy Evans, Principle Consultant at Constant Consulting LLC. Jeremy is an expert in helping companies deal with significant changes. In this episode, we talk about what makes any type of change uncomfortable and what strategies leaders need to take to get their people through it. This topic is very relevant right now so be sure to take good notes!
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Mar 27, 2020
#72: How to Win the Psychological War Against Covid-19 - with Dr. David Clayman
Right now scientists are waging a war against Covid-19. As The Boss, you need to be in the fight too. Your enemy though is against the psychological effects this virus is having on our team. Our guest today is Dr. David Clayman, an Award-Winning clinical and forensic phycologist. David talks about how the virus and the fear and anxiety it causes affects us and our team and gives us actionable strategies on winning the many battles and the war against Covid-19.
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Mar 23, 2020
#72: How to Use Visuals to Improve Your Communication - with Jill Greenbaum
As The Boss, you have to be a master communicator. If you think you can do this with a busy PowerPoint deck, you're sadly mistaken! Our guest today, Jill Greenbaum argues that by using visual facilitation techniques, you can engage your audience and get your message across. Jill is a great teacher and facilitator and I've really enjoyed using the techniques she's taught me!
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Mar 19, 2020
#71: How to Lead in Times of Uncertainty using Temperament - with Margi Bush
2020 will forever be known as the year of Coronavirus. As of publication day, there is lots of uncertainty, particularly in the world of business. As a leader, it's up to you to provide some comfort in times of chaos. Our guest on this episode, Margi Bush, President of Wisdom Tree Coaching and MBTI expert talks to us about how to leverage the power of Temperament to engage your team and bring out their very best. You'll learn a lot about yourself in this issue and get actionable strategies so listen carefully and enjoy!
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Mar 17, 2020
#70: Practical Strategies for Working Remotely and Navigating Uncertainty - with Alexa Beavers
This podcast is dropping on St. Patrick's Day, 2020. Yet, nobody is celebrating. Right now the world is struggling with the Coronavirus and businesses, other than retail, have either shuttered or are going remote. There needs to be some guidelines for remote work in order to stay successful. Our guest today is Alexa Beavers, CEO of the Axela Group. Alexa brings us practical, actionable strategies for navigating the world of remote and/or virtual work and the dynamics it brings. She has a webinar that takes her strategies a step further. It's being held on Friday, March 20, 2020. To register for this free webinar, click HERE.
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Mar 5, 2020
#69: How to BOOST Your Brand on LinkedIn - with Kelly Leonard
LinkedIn is a powerful tool for networking, finding a job, building a reputation, and establishing yourself as a thought leader. Done correctly, a LinkedIn profile builds trust and credibility. Done wrong, and you'll display your incompetence for the world to see! Fortunately, we have an expert on this episode that will help you do it the right way! Kelly Leonard is a consultant, speaker, trainer and D&I expert who developed a really cool methodology to shape your LinkedIn persona and profile. Kelly shares some great, actionable tips that will help you get your LinkedIn HOUSE in order!
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Feb 21, 2020
#68: How to Slow Down Your Life to Speed up Success - with Visa Shanmugam
As The Boss, do you ever feel like no matter what you do, you're not getting ahead? If so, then this episode is for you! My guest is Visa Shanmugam, a mindset coach with some great information on how to tame your "inner bully," create a practice to de-stress and re-energize, and to help you achieve the success that you want. Visa is a lot of fun and I learned a lot on this one so be sure to take good notes!
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Feb 6, 2020
#67: A Day in the Life of HR - with Ed Krow
As The Boss, you can view HR as your trusted companion or the enemy. If you're of the latter persuasion, maybe it's time to see it from their perspective. My guest, consultant, author, and speaker Ed Krow and I talk about strategic HR. This interview was done for our sister station, HR Oxygen but we thought it would be good for you to hear. After listening, I hope you'll be more supportive of your HR and do what you can to help them and your department be successful.
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Feb 4, 2020
1-Question Wednesday: How to Enforce Standards
Are you tired of employees screwing up and then blaming everyone else, then tell you you're picking on them because they aren't as bad as the rest of the team? Well, I have an answer and a strategy for that!
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Jan 7, 2020
1-Question Wednesday: Should I Take Feedback Personally?
Our question on this episode comes from Sid of Florence, AL. He wants to know if he should be taking feedback personally. Tune in for my answer.
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Dec 24, 2019
#66: How to Be a Better Teammate - with Lance Loya
As The Boss, you've probably tried some sort of teambuilding training for your team. You probably discovered that it didn't stick. Our guest on this episode of the podcast looks at teambuilding much differently. His name is Lance Loya and he's an author, speaker, and master teambuilder. He's got some great tips on being a better teammate which is the key to being a more effective team. Great stories and tips from Lance so be sure to take good notes!
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Dec 24, 2019
#65: How to Leverage the Informal Leader - with Harold Hall
If you've been The Boss for any length of time, you probably realize that there are some folks that work for you who have the ability to make you succeed or fail. We call those Informal Leaders. Our guest today, Harold Hall, tells us how to leverage them for success. Harold is an old friend who has forgotten more about being a great Boss than I'll ever know. He's going to share his life lessons from the University of Hard Knocks and from 60+ years as a leader.
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Dec 23, 2019
#64: Leadership Lessons from the Great Battles of the Civil War - with Tom Coyle
"Those who ignore history are doomed to repeat it." - Unknown.
I learned this phrase in high school in American History. I agree with it, as does our guest on this episode, Tom Coyle, co-founder of Adventures in Leadership and the author of the book, Leadership Lessons from the Battle of Gettysburg. Tom is a West Point graduate and a historian who leads tours of Gettysburg giving leadership lessons along the way. He makes the case that the successes and failures of leaders long ago have relevance today. Tom is a great storyteller so get ready to enjoy this episode!
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Dec 3, 2019
1-Question Wednesday: How to Communicate My Deadlines and Expectations
Unless we have the ability to read minds, there's no way employees can possibly know your expectations. This episode discusses how to communicate those expectations.
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Nov 19, 2019
1-Question Wednesday: Proper Email Communication
What's the right way to respond to email? Are there some unwritten rules we need to follow? That's the gist of the question I'm answering in this very first episode of the mini-cast, 1-Question Wednesday!
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Nov 7, 2019
#63: How to Practice Better Conversations - with Anne Hawkins
As The Boss, your biggest responsibility is to develop your direct reports. Having good, open conversations is key. Our guest today, Anne Hawkins, gives us tips on how to have better conversations. Anne is an experienced facilitator with a super interesting background. She's one of Boss Builder's most popular facilitators and has a very successful training and consulting practice of her own.
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Nov 1, 2019
#62: Unleashing the Power of Emotional Intelligence - with Ellen Moriarty
As The Boss, building a collegial connection with your direct reports is key to their (and your) success. Emotional Intelligence is a skill that will help you accomplish this. Our guest on this episode, Ellen Moriarty, founder of Clarion Coaching gives us actionable strategies in building and refining this important skillset.
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Oct 10, 2019
#61: How to Manage Up - with Mary Abbajay
As The Boss, you probably have a lot of power. So much power that your direct reports might feel power-LESS. That's not good. Our guest today is Mary Abbajay and she's the author of Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss. Mary is going to tell us how to manage OUR boss which is advice for you too. Then, she'll tell you how to be more approachable so your employees can better communicate with you. Mary is a lot of fun and full of energy. I heard her speak at a conference recently and she knows her stuff.
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Oct 10, 2019
#60: A View from the Board Room - with Tara Rethore
As The Boss, have you ever wondered WHERE the executives come up with all their grand schemes and plans? Well, today you get your answer. Our guest is Tara Rethore and she is the CEO of M. Beacon Enterprises. Tara works with corporate groups, helping them structure out their strategy sessions. She knows what goes on behind those closed doors and will share that with us today. YOU need to know that so YOU can get your voice heard. Lots of good info in this episode!
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Aug 26, 2019
#59: Take Another Step - with Greg Taylor
Deciding to become The Boss is a big step! If you're doing it for the wrong reasons, it may prove to be a challenge. Our guest on this episode is Greg Taylor of Winning Edge Solutions. Greg talks about some steps you can take to ensure your followers are indeed going to follow you. He's a fun guest with some great tips and I know you'll enjoy this interview. Be sure to put the steps you learn into action!
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Aug 19, 2019
#58: How The Boss Can Better Hire and Develop People - with Jennifer Leake
Talent development and management is a key role you must play as The Boss. It's a tough job but fortunately there are some tools you can use to do a better job at it. One of those tools are assessments. Our guest on this episode, Jennifer Leake shows us how using assessments can help in retention and performance!
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Aug 14, 2019
#57: How to Be BOLD as The Boss (Women Only!) - with Emily Barrosse
As The Boss, you know it takes a great amount of courage. If you're a WOMAN Boss, your organization's culture might make it more challenging to be taken seriously. I know that's a bunch of CRAP but it is what it is. Fortunately, our guest on this episode, Emily Barrosse, will give you tips on how to be BOLD. This episode is primarily for women but if you're a man, listen anyway. There are some suggestions on how you can work on your organization's culture and make it more inviting and offer better opportunities for women to succeed. My daughter is entering the workforce soon and I want her to have all the opportunities she deserves. So LISTEN!!!
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Jul 29, 2019
#56: How to Protect Your House (Your Workplace) - with Sherry Marts
At Boss Builders, we always stress the need, as The Boss, to fix systems and processes, develop employees, and protect the house. Today's guest is Sherry Marts, the president of S'marts Consulting. She's a scientist, a self-defense instructor who works with organizations helping them create better and safer cultures where employees can do their best work. I originally recorded this for our sister podcast HR Oxygen but as The Boss, you need to hear it too. If there's one thing I want you to take from this episode, it's the importance of creating a safe, welcoming, and respectful environment. Please take good notes on this one.
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Jul 16, 2019
#55: What the Boss Needs to Know About Productive Conflict - with Natalie Garramone
Conflict is one of those things that you'll always have. It might happen in your relationships, friendships, and most often, in our workplace. It doesn't have to be something you fear, but it IS something you must address. Our guest today, Natalie Garramone of ONE EIGHTY, LLC is an expert in conflict management and has practical tips on how to maximize the best, and minimize the worst, of conflict.
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Jul 1, 2019
#54: What The Boss Needs to Know About Mindfulness - with Cheryl Mirabella
As The Boss, you know how hard it is to disconnect and take some physical and mental time away from work. Did you also know that you'll actually be LESS effective if you fail to disconnect? Our guest on this episode, Cheryl Mirabella, makes the case that by taking time to focus inwardly, you'll be able to bring the very best of who you are to your role at work and at home. Be sure to listen and take good notes!
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Jun 30, 2019
#53: How to Deal with Disruptive Employee Behaviors - Dr. David Clayman
For most of us, our employees seem to fall into three categories: Those who come to work to do their best work, those who just show up and do the bare minimum, and those who perform poorly. Then there is a very disturbing fourth category, employees who are just plain disruptive. Our guest today is Dr. David Clayman, a clinical, medical, and forensic psychologist who is an expert at handling disruptive employees. Dr. Clayman will define what "disruptive" means and give you actionable strategies to either deal with the problem or report it to the right place. He's a fun guy so you'll really enjoy this episode!
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Jun 26, 2019
#52: How to Use Recognition and Gratitude to Motivate Employees - with Linda Roszak Burton
Are you tired of dealing with employees who don't show the least bit of initiative or motivation? Are you about ready to give up on them? Before you do, take a listen to this episode of the show where I interview Linda Roszak Burton. Linda, author of the book Gratitude Heals, is a leadership and team coach that uses the science behind gratitude and recognition to reach individuals on a different level. Her interview gives you lots of practical tips that you can put to use immediately.
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Jun 14, 2019
#51: The Art of Negotiation - With Susan Borke
"If you don't ask, you don't get."
This is one of the key principles of negotiation. If you're The Boss, you probably negotiate (or fail to) multiple times each day. Would you like to get better at it? Our guest on this episode, Susan Borke, shares tips and techniques to master the art and skills of negotiation. Take good notes on this one. You'll really benefit from her wisdom!
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Jun 12, 2019
#50: The Mental Game of Fighting - With MMA Fighter Nate "The Train" Landwehr
What do MMA champions and Bosses have in common? They must handle adversity on a regular basis. Our guest on today's show is Nate "The Train" Landwehr, M1 Global featherweight champion. Nate will talk about his mental and physical training routines and let us know how those same techniques can help you, The Boss, be better prepared and more successful in your job. Nate is a fun guy and you'll really enjoy this episode.
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May 15, 2019
#49: How to Stress Less and Achieve More - with Aimee Bernstein
There is a big difference between pressure and stress. One is normal and helpful, and one is a negative reaction. Our guest on this episode is Aimee Bernstein. She is the author of Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life. Aimee's company Open Mind Adventures works with organizations helping them develop better strategies to leverage pressure and reduce stress. This is a great episode with lots of important take-aways so be sure to take notes!
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May 14, 2019
#48: How to Deal with Burnout - with Alexa Beavers
As The Boss, you're used to operating at full speed, both at work and at home. Do this long enough and you're sure to burn out. But what happens when burnout hits? Our guest today, Alexa Beavers of The Axela Group suggests having a mindset of gratitude is the remedy. Alexa gives us strategies and suggestions for coping with the factors that lead to burnout and even introduces us to a great tools known as a Karma Card. Stay tuned until the very end to find out where you can get help!
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May 8, 2019
#47: Wellness Tips for Stressed-Out Bosses - with Linda Coveney
As The Boss, you know how stressful each day can be. The pressure of the job compounded with a bad commute, negative news, etc. If you don't take some steps to combat it, it can kill you. Literally! Fortunately, our guest today, health and wellness coach Linda Coveney has some great tips and techniques to let you take care of yourself and heal from the damage. Linda has a ton of operational and managerial experience so she knows what you deal with, but she knows how to conquer it too. Listen until the very end as she has a great offer for you!
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May 7, 2019
#46: What The Boss Needs to Know About Overcoming Adversity - with MMA fighter Payton Hayes
As an HR professional, you probably face adversity on a regular basis. How you survive and overcome it is key. Our guest today is Payton "Crazy" Hayes, a mixed-martial arts (MMA) fighter from Clarksville, TN. Payton shares how he overcame defeat and how his lessons can apply to the adversity you face. We also spend a little time talking about MMA and he even shares some easy-to-implement fitness tips you can do on your most busy day.
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Apr 18, 2019
#45: What The Boss Needs to Know About Fostering Maternity Leave to Workplace Transitions - With Lori Mihalich-Levin
Making the transition to parenthood is hard enough, but throw on top of that having to make the move back to the workforce upon completion of maternity leave. As The Boss, you may be experiencing this now or you're the one that has to help your employees make this transition. Fortunately, our guest today, Lori Mihalich-Levin, Founder of Mindful Return and author of Back to Work After Baby: How to Navigate a Mindful Return from Maternity Leavehas some great tips for you. She'll share her own personal journey and give us tips that we can both use and pass along for those in this exciting season of life!
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Apr 3, 2019
#44: How Insights Discovery Can Make You a Better Boss
As The Boss, you're looking for every edge you can have in motivating, communicating with, and developing your team. There are many great tools out there to help and in this episode, my good friend Jeremy Evans shares one that he uses in his organization. Great ideas in this one so be sure to take notes!
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Apr 2, 2019
#43: How to Work Stronger, Not Harder - With Pete Leibman
As The Boss, you don't have enough time to get your regular job done much less take care of YOU. Our guest today, author, speaker, and consultant Pete Leibman makes the case that if you have the mindset of an athlete, you'll achieve balance and productivity. He has great tips here so take notes and be sure to get a copy of his book, Work Stronger: Habits for More Energy, Less Stress, and Higher Performance at Work.
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Mar 25, 2019
#42 - How to Manage Conflict Like a Boss - With Kate Vendemio
Conflict is one of those things you'll constantly deal with as The Boss. You can certainly use your positional authority to do it, but what if there was a better way? Our guest, Kate Vendemio has some great tips on managing conflict and making it more productive. She'll even help you figure out how to handle conflicts YOU might have with your direct reports. Be sure to take good notes because there is a lot of practical advice in this interview!
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Mar 13, 2019
#42 - How to Better Manage Your Time - With Amanda Haddaway
Time is the one currency we just never have enough of! As The Boss, you know this better than anyone. Our guest today, Amanda Haddaway of HR Answer Box will share some of her tips and techniques to better make use of the time we have, and to create additional pockets of time.
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Mar 11, 2019
#41 - How to Build a Great Team with Arnold Sanow
As The Boss, you'll probably have a team to lead. That's a struggle! Our guest today, Arnold Sanow is an expert at team building and has given presentations and done training with companies of all sizes around the USA and abroad. Arnold gives us some practical, easy-to-implement strategies for building stronger teams and basically being a better human! Be sure to listen until the end as Arnold has some great free resources for you.
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Mar 5, 2019
#40 - What The Boss Needs to Know About Strategic Leadership - Interview with Dr. Trish Holliday
As The Boss, you're inundated with tasks that can sometimes take your focus off the big picture. As you master the techniques of being a great Boss though, it's important to start thinking strategically, positioning yourself as a leaders in your organization. Our guest today, Dr. Trish Holliday shares her perspectives on leadership. Doc Holliday is a strategic leader here in Tennessee and she's got lots of practical tips and techniques for you, plus she shares her leadership journey and gives you suggestions on how to grow professionally as a leader. This is a good one so please take notes!
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Mar 4, 2019
#39 - What The Boss Needs to Know About Motivating Employees - Interview with Dawn Cacciotti
Motivating employees seems like an impossible task doesn't it? You have a diverse group of individuals, all of whom have different needs and wants and yet you're having to figure out how to get them to get the job done. Fortunately, with the right perspective, you can make each individual feel motivated in a unique way. Our guest Dawn Cacciotti gives you some straightforward advice on how to figure out what motivates your team and strategies to get them engaged at work. Dawn is the President of EngageHRNow and is an expert in this field. Check it out and be sure to take notes!
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Mar 1, 2019
#38 - The Art of Giving Great Feedback - Interview with Harry White
As The Boss, one of the most difficult tasks you'll face is correcting somebody's performance. It's uncomfortable, but as our guest Harry White contends, it's the most important thing you can do as The Boss. Harry outlines the importance of giving feedback and shares four important rules you'll need to do to get it right. He even helps you with a script to deal with RBF ("resting bitch face") or the dreaded "bad attitude."
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Feb 28, 2019
#37 - What The Boss Needs to Know About Branding - Interview with Sherry Poetsche
As The Boss, you have a brand. Even if you don't think you do, you do! Your brand is what people think and know about you and it you're not proactive about it, one will be assigned to you. Our guest today, Sherry Poetsche gives you a step-by-step process on how to develop your brand and communicate that brand effectively. Sherry works for a large corporation in Florida so she knows how important it is to manage that brand if you want to succeed in your role and your organization. My dogs started barking about halfway through the interview so don't be alarmed!
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Feb 19, 2019
#36 - How to Handle HR Issues Like a Boss - Interview with Sharon Armstrong
As The Boss, you know you have three critical responsibilities: Fix systems and processes, Protect the House, and Develop People. Our guest today is Sharon Armstrong, a former HR executive, now HR consultant and the co-author of the book The Essential HR Handbook. Sharon will give us tips on how to protect the house and develop people and do it while holding true to HR policies and legal requirements so you keep yourself and your company out of trouble. More importantly, if you follow her suggestions, your people will show you more respect and perform like superstars. Be sure to take good notes on this one!
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Feb 5, 2019
#35 - Lessons on Being a Great Boss...From Another Great Boss! Interview with James Meadows
On the Boss Builder Podcast we like to interview Boss Builders (those who help develop better Bosses) but when possible, we love to interview a Great Boss! Our guest today is James Meadows. He's an IT Director for a company in the MidAtlantic region and is very successful. He's going to share his journey which mirrors that of most of our listeners. Told one day he's now The Boss with little or no formal training. James will talk about his journey, his own personal theory of leadership, what The Boss needs to know about developing others, and a host of other topics. This is an important episode particularly if you're in the role of The Boss and struggling!
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Jan 16, 2019
#34 - What The Boss Needs to Know About Integrity-Based Communication - Interview with Shelley Baur
Communication is the life-blood of every organization. As The Boss, you have to ensure communication flows and that YOU are communicating properly. Our guest, author, trainer, coach, and speaker Shelley Baur argues that by using integrity-based communication, you can be more real and more assertive and get things done. Your people will model this and improve the quality of communication.
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Jan 15, 2019
#33 - Managing Difficult Personalities - Judging and Perceiving with Margi Bush
As The Boss, you deal with difficult people every day. But could it be that the person isn't difficult, it's just that you don't fully understand their personality. Our guest today, Margi Bush of Wisdom Tree Coaching argues that by getting a handle on a person's hard-wired personality, you can better leverage their strengths for theirs and the organization's success. This is the third podcast in a series with Margi. Go back and listen to episodes #15 and #16 to get the first three dichotomies first.
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Jan 11, 2019
#32 - How to Create a Culture of Exceptional Leadership: Head, Hands and Heart - Interview with Sam Senn
If you're The Boss, you have two major responsibilities: 1. Be a Great Boss, and 2. Develop other Bosses! Our guest today, Sam Senn, the Founder of Dancing Shepherd gives us some strategies on both. You'll learn how to be a great mentor but also learn why and how you should be a mentor for others. Sam will talk about the link between head, hands, and heart and how to consider all three in your development!
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Jan 8, 2019
#31 - The Power of a Leadership Brand - Interview with Patrick Bosworth
Hey did you know that YOU have a brand? We know products, services, and celebrities have them but as The Boss, so do you. The challenge of course is identifying what that brand is and figuring out if that brand is serving us and our team well. Our guest today is Patrick Bosworth, the President of Leadership Choice. Patrick will talk about what a brand is, how to identify what YOUR brand is, build a better, more effective brand if necessary, and, making sure your brand stays relevant. Patrick is a great guy and you'll enjoy this conversation!
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Jan 7, 2019
#30 - Survival Tips for the New Supervisor - Interview with Kayla Curry
If you're a newly-promoted supervisor, chances are you're a bit overwhelmed. It's a tough job and for most people, transitions are not very well thought-out by companies when promoting people to the role. Fortunately, our guest today can help! Kayla Curry, CEO of Organization Impact gives us tips on how a newly-promoted supervisor should navigate the first 90 days of the transition and what specifically they should do to build rapport with their boss, their direct reports, and even their peers. Kayla's suggestions and practical and applicable. Tune in and be sure to take good notes!
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Dec 31, 2018
#29 - The Best Boss I Ever Had - Interview with Greg Nelson
You'll always remember the BEST boss you ever had and the WORST boss you ever had. Everyone in between is just a blur. Fortunately, I was able to locate the BEST boss I ever had and he's our guest on this episode. In 1986, Greg Nelson took an unfocused kid (me) and, hammered out my rough edges and put me on a path to success. Along the way, he used his mentorship approach to management and impacted countless other young sailors. In our session, Greg shares some of those stories and even recounts what it was like to work with me over 30 years ago. This is a special podcast and i encourage you to listen to it start to finish, and then listen again. Greg's approach worked on me and I guarantee it will work for you as you take on the important role as The Boss!
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Dec 14, 2018
#28 - How The Boss Can Avoid Time in Court - Interview with Joe Price
As The Boss, you have a responsibility to Protect the House. This means handling safety issues, customer care issues, and finally, and sometimes most importantly, legal issues. Our guest today is Joe Price, Member of the Robinson & McElwee PLLC law firm from Charleston, WV. Joe takes the time to show you step-by-step how lawyers can make your job very difficult if you're not taking care of your people. This is probably one of our most important podcasts so tune in and take lots of notes!!!
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Dec 14, 2018
#27 - Awesome Pearls of Wisdom from an Experienced Executive and HR Leader - Interview with Phil LeRoux
As a new Boss, you no doubt have tons of question on how to handle difficult situations. Our guest today has the answers! I invited a good friend of mine, Phil LeRoux to join us on the show. He has over 40 years of experience in leadership and HR. Phil has 20 Pearls of Wisdom he shares with audiences around the US and abroad and will give us a few of those today. If you ever wondered how to solve complicated problems with employees, you'll want to tune into this powerful conversation!
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Dec 5, 2018
#26 - What The Boss Can Learn from an MMA Champ - Interview with Nate "The Train" Landwehr
What can The Boss learn from a professional fighter? Turns out, quite a bit! Our guest in this episode is Nate "The Train" Landwehr. Nate is the M1 Global Featherweight champion. He hails from Clarksville, TN and we at Boss Builders are a proud sponsor. Nate talks to us about his career and more importantly what The Boss can learn from his techniques on dealing with fear, stress, and even keeping fit. Nate's a fun guy so you'll enjoy this episode!
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Nov 15, 2018
#25 - What The Boss Needs to Know About Employee Engagement
We've heard about couples being engaged, but what does it mean when we say that employees are engaged? Turns out, it's a lot different and can make a huge impact, positive or negative, in your organization. Our guest today is Beth Frechette, Senior Consultant at Discover Solutions. Beth is an expert in evaluating engagement data and training managers to create the conditions to improve engagement. Beth shares some powerful tips that you can put to use immediately to increase your employee's level of engagement.
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Oct 30, 2018
#24 - What The Boss Needs to Know About LEAN
If you're The Boss, you have a responsibility to fix systems and processes. One of the best methodologies you can use is LEAN. Our guest today is Paul Critchley, the President and CEO of New England Lean Consulting. Paul is an expert in setting up LEAN in organizations and a master problem-solver and troubleshooter. He'll give you some tips on why LEAN is useful and tools on implementing it. He also gives a new perspective on why people resist change and how to help them through it!
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Oct 23, 2018
#23 - What The Boss Needs to Know About Managing Risk: with Carl Pritchard
Risky Business. Risky Investing. Risky Behavior. The Game of Risk. And then there is the risk that every Boss should know about. Our guest on this episode is Carl Pritchard, Principal and Founder of Pritchard Management Associates. He's known as "The Risk Guy" and is the author of Risk Management: Concepts and Guidelines. Carl will talk about what The Boss needs to know about managing risk and also share information about the benefits of project management knowledge and certification. Finally, he'll share his thoughts on motivation and the ONE THING The Boss should do on a regular basis that will contribute to positive motivation.
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Oct 3, 2018
#22 - Watering Rocks: How to Fail and Succeed as a Leader - With Dave Maurer
As The Boss, you face lots of challenges both personally and professionally. One of the best things you can do is immerse yourself in good information and teaching. Our guest today, Dave Maurer, gives us great guidance on what it takes to be successful as a leader. He is the author of Watering Rocks: How to Fail and Succeed as a Leader. Dave gives us some great examples on what leaders should be doing and shares some great stories and examples from his many years of experience. Trust me, "Watering Rocks" will be one of the best takeaways from this wide-ranging interview!
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Sep 27, 2018
#21 - Fitness and Nutrition Tips for the Busy Boss
As The Boss, you know how stressful the job is. To be successful, you have to take care of your body, which means getting enough exercise and of course the right nutrition. Our guest on this episode is Eric Buratty. He's the author of Make America Fit Again. He is a fitness and nutrition expert and he provides tips for getting exercise and nutrition, especially if you are stressed and pressed for time. At the end, you'll get his contact information and where you can get his book (which is great by the way!).
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Sep 17, 2018
#20 - Managing Stress as the Boss: Mind Love with Lauren Smith
As The Boss you know how stressful the job is. How it seems like you're under pressure to always get things done. Our guest today is Lauren Smith, the author of Mind Love. She'll give us tips on how to become more reflective, how to manage stresses, and five great questions The Boss needs to ask every day to be more effective. If you are finding yourself under severe physical and emotional stress, you need to tune into today's episode!
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Sep 14, 2018
#19 - Leadership Isn't for Cowards: Interview with Mike Staver
As The Boss, you probably realize how tough the job is. How it takes great courage to lead. Our guest today is Mike Staver a speaker, consultant and coach and the author of Leadership Isn't for Cowards. Mike will talk to us about why courage is important, why you need to bring your true self to work, and why, as The Boss, you "messing with people's lives."
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Aug 17, 2018
#18 - What Every Boss Needs to Know About Ethics
Ethics. When we hear the term, we often think of organizations like Enron and individuals like Bernie Madoff. They of course are notorious as violaters of ethics. As The Boss, you need to take ethics very seriously. In this episode, I interview Katie Russell, an ethics consultant from the Greater Nashville area. She'll give you a great working definition of ethics and show you some step-by-step strategies to run a more ethical department and be the kind of Boss that is respected. At the end, she has a special offer so please stay tuned! You can reach out to Katie at KatieCrawfordRussell.com. #bossupbosson
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Aug 10, 2018
#17 - How to be Proactive, Cognizant of What You Do, Keep Your Employees from "Ending Up" and How to BOSS UP and BOSS ON!
Howdy folks! On this edition of the Boss Builder Podcast, I answer questions on how to be proactive, more aware of how what you do affects others, how to have career conversations, and also how to live our new Hashtag #bossupbosson. Good stuff. Please listen and share!
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Jul 30, 2018
#16 - How to Manage Different Personalities: What Every Boss Needs to Know about Sensing/iNtuition and Thinking/Feeling
In Part 2 of 3 in a series on personality Type and preference, coach and certified Myers-Briggs Type Indicator expert Margi Bush talks to us about Mental Processes, which define how we gather information in our environment and how we make decisions. If you haven't done so, be sure to go back and listen to episode #15 to get the important background information and the impact that Introversion and Extraversion has.
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Jul 25, 2018
#15 - How to Manage Different Personalities: What Every Boss Needs to Know about Extraversion and Introversion
"You're shy, you MUST be an Introvert!"
Wow, what a stereotype! As The Boss, your job is to develop people but it's difficult unless you get a deep understanding of how a person is wired.
This podcast, with our guest Margi Bush is the first of a four-part series on personality preference. On this episode we explore the difference between introversion and extraversion. Listen, take notes, and then be sure to listen to the next three episodes to get the complete picture. There will be a very special offer at the end of the series!
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Jul 23, 2018
#14 - The Power of Masterminds
As The Boss, you have the great responsibility of developing your team and yourself as well. Our guest Tracy Davison will talk to us on this episode about the concept of Masterminds. This technique is another tool you might consider as you grow in your personal and professional development. Tracy will talk about when to use the technique and will give you tips on how to maximize its benefits for you and your team.
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Jul 17, 2018
#13 - How to Coach Employees to Great Performance
As The Boss, one of your biggest responsibilities is to develop your direct reports. A key skill to do that is COACHING. In this episode, ICF Certified coach Margi Bush will give you practical tips on how to help your employees develop into great performers.
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Jul 12, 2018
#12 - How to Successfully Navigate the Murky Waters of Organizational Politics (While Remaining True to Your SELF)
Organizational Politics....
Just the words alone make us cringe. We think of caustic corporate enviroments, "good ol' boy" networks, or even worse, reality TV like Big Brother or Survivor. Then we watch political attack ads on TV and it completes the aweful picture.
But what if you could leverage organizational politics ethically, to benefit your team and organization? Our special guest, Dr. Joe Reed explains how to do this in your position as The Boss. He'll give you strategies to do this while staying true to yourself and benefit by getting respect from your team and organization.
Enjoy!
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Jul 2, 2018
#11 - How to Handle Power, Wisdom vs. Experience, and Self-Discipline vs. Self-Control
Howdy!
More questions from our audience on how to deal with your new-found power as The Boss, Wisdom vs. Experience, and the difference between Self-Discipline vs. Self-Control.
Send me more questions at Mack@TheBossBuilders.com.
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Jun 29, 2018
#10 - Common Sense in the Workplace and How to Deal with Employee Baggage
Greetings! Today we answer your questions again. We talk about the idea that some people appear to have no common sense. Then we deal with the problem where employees bring their "baggage" with them into work. You may find the answers useful and somewhat provocative so please tune in! Leave us a review and comments too. We really appreciate it!
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Jun 22, 2018
#9 - The Power of Values, How to Prioritize, and How to Delegate
Some more questions from email! On this episode we look at how to measure performance when you're measuring intangibles (like values). We then look at how to prioritize time, particularly if you want to build in time to develop direct reports. Finally, I'll give you a strategy to delegate more effectively.
Keep you questions coming! Email them directly to me at Mack@TheBossBuilders.com!
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May 21, 2018
#8 - How to Manage Former Peers, Get Respect, and Pass Along Bad News
Hey Folks! We're back to the mail bag today. Three questions:
* How do I Manage Former Peers
* How Do I Get Respect from More Experienced Direct Reports
* How to Pass Along Bad News (Even if I Think it's Bad Decisions or News)
These are three really common issues bosses face so listen in for some options!
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May 17, 2018
#7 - How to Be The Boss When You Have Volunteers Working for You (and you can't pay them anything...)
For those of you who think you have it tough being The Boss, imagine if you couldn't afford to pay them anything. Our special guest for this episode is my Director of Marketing and Administration, Lisa Young. She managed several volunteer teams and has three really helpful techniques she'll share with you on how to get people to do their jobs to the best of their abilities. And imagine how well they'll work when you can pay them too!
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May 16, 2018
#6 - How to Deal with Gossip, Bad Body Odor, People Talking about Politics/Religion, AND Office Politics
Another episode made up from questions from the mailbag. I'm using a tool called the SWEAR script for this one so be sure to download the document HERE. AND, if you have a question for the show, just email it to me at Mack@TheBossBuilders.com.
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May 14, 2018
#5 - How to Be The Boss in a Multi-Generational Environment
Another question from the mailbag for this episode. How are we supposed to be a great boss when we have all of these multiple generations in the workforce? I'll answer that question with an answer that might surprise you. Be sure to download the handout for this one and get ready for an interesting history lesson too!
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May 3, 2018
#4 - How to Motivate an Unmotivated Employee
From the mailbag: How do you motivate an unmotivated employee. I have a great model that I'll talk you through that gives you lots of options when working through this problem. Here is a hint: NOBODY is UNMOTIVATED. Be sure to download the handout HERE.
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May 1, 2018
#3 - How to Build Better Bosses
Hey if you're an HR professional or training manager, this episode is for you! We'll look at the idea that great bosses are MADE, not BORN. I'll show you what three elements must be in place for a boss to be successful and I'll let you know the Top 5 biggest mistakes companies make when putting in management training programs. Finally, I'll share the three areas that make up an effective program. Be sure to download the handout for this one HERE before listening to it!
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Apr 29, 2018
#2 - Boss-ology. What Makes Great Bosses Great and Bad Bosses Bad
Bosses are often compared to leaders and when this happens, the boss usually comes out as the bad guy (or gal). I disagree. On this episode of the Boss Builder Podcast, we'll take a look at the 3 traits of a great boss and the 7 most common traits of bad bosses. Which list will you be on? Listen in and find out. Be sure to download the HANDOUT for this one!
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Apr 26, 2018
#1 - Welcome to the Podcast
Have you ever had an aweful boss? I'm sure you have! I've had more than my share and that's the inspiration for the BossBuilder Podcast! On this show, you'll hear from me, Mack Munro, an author, speaker, and consultant as well as some of my favorite Boss Builders, those folks who like me, are committed to building the next great generation of bosses. You'll also hear from folks I consider to be great bosses themselves and we'll explore their techniques and background.
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