Practice Management Nuggets
7 Moments of Truth in Patient Clinic Satisfaction
May 8, 2015 · 44 min
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In this episode, Bruce Lee, of Bruce Lee Productivity Resources, will help you design a clinic experience to support the best possible patient experience that can be provided. This 30-minute Practice Management Nugget will give you practical information on:

  • The key questions patients are asked on how to improve your practice;
  • The latest ideas in patient engagement;
  • What makes a satisfied patient;
  • How you can address the key ingredients in your medical clinic.

Bruce Lee

Bruce Lee Productivity Resources

Email: bruceleespeaker@shaw.ca

Website: www.bruceleespeaker.com

 

Download the Learning Resource Guide

For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/7-moments-of-truth-in-patient-clinic-satisfaction/

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