Learning at Large
Elucidat
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Learning at Large is the podcast where business leaders talk high-impact learning at scale: challenges, innovations and the future.
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1 day ago
Pioneering DE&I approaches that are anything but tick box
Diversity, Equity and Inclusion (DE&I) is something no learning leader can ignore. If you’re going to change behavior in your organization, you can’t just reach for an off-the-shelf compliance module.
That’s why Shola Aminu, Global Director, Diversity, Equity & Inclusion at Ogilvy, is putting DE&I front of mind in his organization.
In this episode of the Learning at Large Podcast find out how his pioneering approaches make it anything but a tick box exercise. Explore how your business can take every employee on an authentic journey with DE&I.
Ep. 57
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Nov 7, 2023
Driving continuous learning through in-house expertise
Continuous learning is essential for individuals and organizations to adapt, grow, and thrive. Hear how France Bobet, Global Learning Experience Leader at Finnish tech company Wolt, empowers in-house experts to create impactful learning.
France shares insights into their journey towards decentralized learning and a collaborative model, whilst maintaining quality control and scaling the model.
Ep. 56
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Oct 10, 2023
Developing value-based learning ecosystems
Despite the rapid digital transformation of recent years, learning and development approaches have barely shifted. Hear why Katja Schipperheijn, learning strategist, consultant, author and keynote speaker, thinks we need a new future focused L&D model.
Discover how innovative tech-driven strategies are critical for empowering continuous people-centered learning. Find out why values need to be at the heart of a connected learning ecosystem.
Ep. 55
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Sep 19, 2023
Using generative AI to free up your L&D team
We’ve all heard about the game changing powers of generative Artificial Intelligence (AI). But what does it look like in practice? Angie Elliott, Manager of Sales Enablement and Talent Development at Hormel Foods, shares how she's using generative AI models to bring back something that we all want and miss: time.
Discover how AI is freeing up L&D to focus on what’s important. Dive into her practical time saving tips that are anything but lazy content hacks.
Ep. 54
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Jul 25, 2023
Demonstrating the value of L&D in a new business landscape
Every organization is unique and will have its own challenges. So how do you take your Learning & Development (L&D) experience and apply it in a completely different sector? Hear how Marina Mologni, Global People Development Manager at Edwards Vacuum, did just this when she made the move from finance to engineering.
Find out how she got to grips with a new business landscape. Discover how speaking the business’ language is key to building credibility and showing the value of L&D.
Ep. 53
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Jul 4, 2023
Tackling flatlining business productivity with future focused L&D
While investment in L&D has steadily risen over the years, business productivity has been flatlining. Hear why Simon Gibson, Group Head of Learning & Development at Marks and Spencer, thinks L&D isn’t having the right impact.
Find out how understanding your business and getting future-focused will help you correct this situation and show your value.
Ep. 52
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Jun 13, 2023
Developing effective performance management at scale and in any sector
Performance management is critical in every organization – whether it’s a global brand leader or large academic institute. Hear Liz Lacovara, Director Learning, Change and Organizational Development at John Hopkins University, reflect on her shift from corporate to not-for-profit.
Find out how the same barriers to managing performance are faced everywhere. Discover how taking a different approach to measurements and insights is key to showing the value of L&D.
Ep. 51
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May 23, 2023
Leading L&D into the future with effective change management
Faced with shifting responsibilities and rapid technological advances, L&D need to develop new capabilities at pace. For Lloyd Dean, Management Consultant at PA Consulting, this means more than just making a change. It means leading the way.
Hear why he believes it all starts with purpose, not just with tech. Find out how open, honest and transparent measurement will help everyone succeed.
Ep. 50
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Apr 25, 2023
Move beyond the check box to rethink compliance training
For too long compliance training has been stuck in a rut. So focused on teaching the law, its purpose got lost. Kirsten Liston, founder of Rethink Compliance, says it’s time to shake things up.
Hear how she wants to move beyond the rules to put humans back at the center of compliance. Discover how values and culture fit into this picture. Find out why data collection is key to driving impact.
Ep. 49
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Apr 4, 2023
Taking an evidence-informed approach to learning design
L&D is too often based on fads. The latest trends are quickly adopted without evaluation. The results are hit or miss. If you’re going to make a real impact, Mirjam Neelen, Head of Global Learning Design & Learning Sciences at Novartis, believes you need to start with the evidence.
In this episode, hear how she takes an evidence-informed approach to learning design and discover how you can look beyond the latest trends to focus on what really matters.
Ep. 48
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Mar 14, 2023
Stop going through the motions and start delivering learning impact
It's an open secret that businesses throw huge sums of money at training that is often grossly ineffective. If we’re going to stop this collective madness, Nick Shackleton-Jones, CEO and Founder of Shackleton Consulting, believes we need to change the way we think about learning.
In this episode, find out why you need to start questioning the conventions, explore how to get your stakeholders on board with a better alternative, and dive into his tips and strategies for delivering high-impact learning experiences.
Ep. 47
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Feb 21, 2023
Supporting the shift to becoming a skills-based organization
Faced with growing skill gaps, businesses are rethinking how their work is organized. The shift to skills-based organizations is gaining traction. But what does this mean for L&D?
Lori Niles-Hofmann, Senior Learning EdTech Transformation Strategist at NilesNolen, sees it as your time to shine. Find out why she recommends not reaching for the latest piece of tech, and instead focusing on what L&D do best. Explore Lori's advice on staying in your lane and focusing on producing holistic learning experiences.
Ep. 46
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Jan 24, 2023
Creating effective onboarding experiences at scale
Successful onboarding can significantly improve employee engagement and retention rates. But with more than half of organizations losing new hires in the first six months, this isn’t happening.
Hear how Melanie Lepine, Global Onboarding Lead at CBRE, is changing things with an effective onboarding process that works at scale. Find out how collaboration is critical to creating a sense of belonging, and explore how she gets to the real measures of success.
Ep. 45
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Dec 6, 2022
Harnessing curiosity to empower learners
“The mind that opens to a new idea never returns to its original size,” said Albert Einstein. Hear how Lila Warren, Global Head of Retail Academy at a leading retail brand, is putting this idea at the heart of her learner-led approach.
Find out why she’s harnessing curiosity and empowering her people to find the answers themselves, and discover how to shift from serving things up on a plate to enabling people to own their development.
Ep. 44
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Nov 8, 2022
Tackling the learning content dilemma with a new model
Faced with increasing training demand and more strategic responsibilities than ever before, L&D is feeling the pressure. Hear how Heather Gilmartin Adams, Senior Analyst at RedThread Research, is helping L&D teams understand that they don’t have to tackle the learning content dilemma alone.
Find out why this requires a big mindset shift and a new model, and discover how taking a focused approach and deputizing learning content creation will deliver real value.
Ep. 43
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Sep 12, 2022
Embedding democratized learning creation at Aviva
L&D are under increased pressure to deliver more with less. Hear how David Hepworth, Learning & Talent – Design and Technology Lead at Aviva, is meeting this challenge with democratized learning creation.
Discover how to get alignment across your organization on this learning strategy, and find out why being future-focused and respecting people’s time is key to your success.
Ep. 42
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Aug 16, 2022
Continuous learning strategies that work at scale
The skills and knowledge businesses need to succeed are constantly evolving. If you’re going to keep up, learning and development needs to be an ongoing process. But what does this involve?
In this episode, hear how Jason Flynn, Global Head of Learning at GfK, has developed continuous learning strategies that work at scale. Explore how building flexible learning habits enables employees and organizations to grow, and find out why user feedback is essential to the success of continuous learning.
Ep. 41
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Jul 19, 2022
Moving from check box compliance training to targeted behavior change
Companies with compliant and ethical cultures are more successful. Yet compliance training is often seen as a burden. Something that people have to do, rather than need or want to do.
Jason Baker, Founder of Snowfish Learning, wants to change this attitude. Hear how he’s refocusing compliance training on behavior. Find out how to target your business’ risks with integrated compliance training.
Ep. 40
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Jun 14, 2022
Rethinking learner engagement to deliver real impact
Learning doesn’t exist in a bubble. From daily tasks to urgent deadlines, lots of things are competing for employees’ time. So, how can you get their attention and create real business impact?
Hear how Zsolt Olah, Senior Learning Technologist at Amazon, is rethinking end user engagement. Explore how to dig deeper so engagement translates into real world impact.
Ep. 39
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May 10, 2022
Using L&D detection to find measures that show purposeful impact
L&D is all about creating change. But how do you know if you’ve successfully achieved this?
Hear why Kevin M Yates, L&D Detective, believes everyone can uncover the learning measurements that count. Find out when to measure and what to look for, and discover why refocusing the business on purpose is essential to creating impact.
Ep. 38
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Apr 12, 2022
Leading with purpose through thoughtful L&D
Digital learning has been key to helping employees and businesses adapt over the last few years. Due to their critical input, L&D teams find themselves in an exciting position.
Hear how Stella Lee, founder of Paradox Learning, wants everyone to grasp the opportunity of greater influence to lead with purpose, and explore how to be a learner advocate with thoughtful L&D thinking.
Ep. 37
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Mar 22, 2022
Taking a ‘one size fits one’ approach to L&D
One size doesn’t have to fit all when it comes to learning at scale.
In this episode, hear how Brandon Carson, Vice President, Learning and Leadership Partner, has been personalizing learning for 2 million people at Walmart.
Find out why it’s important not to be intimidated by scale, discover how you can take an adaptive approach to give your employees what they really need, and explore why building trust through putting your people first leads to a positive impact.
Ep.36
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Mar 1, 2022
Think like a marketer to drive L&D impact
From work deadlines to pressures at home, lots of things are vying for your employees’ attention. If learning is going to be effective, you need to grab their interest and keep it.
In this episode, hear how Ashley Sinclair, Managing Director at MAAS Marketing, uses marketing techniques to deliver this impact. Find out why focusing on human beings rather than learners is essential, and explore how quick experiments and small changes will help you find out what works.
Ep.35
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Feb 7, 2022
Respond to emerging skills gaps with right skilling
The Learning at Large Podcast is back!
This week our new host, Kirstie Greany, will be speaking with Lori Niles-Hofmann, Senior Learning EdTech Transformation Strategist at NilesNolen, about 'right skilling'.
As L&D adjusts to this new landscape, upskilling and reskilling are the go-to phrases. But have you thought about right skilling? Hear how Lori focuses on the skills that provide the most value. Discover how to identify the real business and employee needs, find out why collaboration is the key to success, and explore how to support people on a new kind of career path.
Ep.34
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May 25, 2021
Embracing future technologies to innovate L&D
In this episode, hear how Dave Barone, Consultant at Josh Bersin Academy, embraced technology to build an experiential onboarding platform for 25,000 employees a year. Find out why it’s so important to get to grips with your L&D data. Explore what meaningful measurement looks like. Finally, discover how engaged managers will drive real business impact. Explore bonus content from this episode here. (Ep.33)
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Apr 27, 2021
Worldpay’s rapid shift to blended digital learning
Faced with a travel ban and changing customer needs, Worldpay adapted its sales approach in response to COVID-19. Hear how Patrick Bowl, Learning and Development Director, pivoted to a blended digital learning approach to support the sales team. Find out why developing a learning culture is the key to scaling L&D in a large organization. Discover how new approaches to learning need different ways to measure success.
Explore exclusive bonus content from this episode here.
(Ep32)
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Mar 31, 2021
Why less is more when it comes to learning content
When feedback highlighted that learners were becoming overwhelmed, GSK changed their approach. Hear how Martin Peart, GSK’s People Effectiveness Director, responded to this feedback with a learning experience platform (LXP). Find out why he believes less is more when it comes to learning content. Explore how to harness the power of AI so you can streamline your L&D offer. Discover why it’s important to make space for engaging content and use data to assess your impact.
(Ep31)
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Mar 2, 2021
Moving from transactional to meaningful learning
The global pandemic has disrupted some of our well-established approaches to learning. How can you take this opportunity to change how people think about L&D? Hear how Travis Thompson, Learning and Development Operations Leader at Wells Fargo, has moved from transactional to meaningful learning. Find out why an agile approach to deployment and measurement maximizes your impact. Explore how being people-centered helps you build emotional intelligence across your organization.
(Ep30)
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Jan 26, 2021
Pivoting your approach during a pandemic
The pandemic has transformed the way we learn. Being able to quickly adapt through a well-thought-out pivot has never been more important. Hear how Mary Glowacka, Vice President of Leadership Development & Engagement at Bank of America, transformed a blended wellness program for managers into an online program for everyone. Explore how building a learning culture enables a rapid response to change. Find out why a human-centered approach is the key to effective learning.
Explore 4 key takeaways from this episode, plus exclusive bonus content here.
(Ep29)
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Jan 12, 2021
Cutting through the noise to make a real business impact
Business needs aren’t static. If you’re going to keep pace, you need to embrace new ways of working. In this week's episode, hear how Dan Mitchell, Global Learning Leader at Marsh, has built an L&D team that can meet rapidly changing business needs. Find out why striving for perfection doesn’t lead to effective learning. Explore how to cut through the noise and make a real business impact. Discover the importance of letting go of control and creating effective partnerships.
(Ep28)
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Dec 15, 2020
Democratizing learning at Unilever
If you’re going to maximize your impact, learning and development needs to reach every employee. Hear how Leena Nair, Chief Human Resources Officer, and James Hu, Global HR Strategy Manager, are democratizing learning at Unilever. Find out why connecting every person with their purpose is the key to success. Explore how role modeling helps to make learning a lifelong habit. Discover how data reveals insights and proves the business value of L&D (Ep27)
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Nov 17, 2020
Building a robust learning ecosystem ready for future challenges
After a short break the Learning at Large podcast is back with a brand new series - bringing you the top tips and tricks from learning leaders in some of the world's biggest organizations.
Faced with a global pandemic, being ready to adapt your approach is key to remaining effective. In this week’s episode, hear how Casper Moerck, Siemens’ Head of Learning Technology – Americas, has responded to COVID-19. Explore how he’s creating a robust learning ecosystem ready for future challenges. From embracing a learning culture to crowdsourcing skills gaps, find out how he puts his people at the center of L&D.
(Ep26)
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Jul 14, 2020
Using lifelong learning to create an engaged and loyal workforce
Lifelong learning keeps your people engaged and ready for the next step in their career with you. Hear how Joe Tischbern, Director of Talent Development and Engagement at Smart & Final, has used his own experience to inspire the next generation. Find out his secret to high retention and career loyalty, and discover how Joe built a homegrown leadership training program from scratch.
(Ep25)
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Jun 8, 2020
Designing a learning technology ecosystem
The global pandemic has seen people rapidly adopting new technologies. Hear how Tracie Cantu, Director of Learning Technology at Wholefoods, is adapting her approach in light of these developments. Find out how she sees an increase in user experience data driving an L&D evolution, and how a modern learning ecosystem meets her organization’s unique needs.
(Ep24)
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May 6, 2020
Designing the future of learning
In the fast-changing world of retail, a workforce that’s ready to evolve with your business is key. Hear how Megan Comerford, Vice President of Talent Development, and Charles Donnell, Director of Talent Development, are focusing on the future at PVH. Find out how an agile approach to learning is building a workforce ready for change. Discover how using local partnerships and business expertise is central to their success.
Ep23
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Apr 8, 2020
Building a global workforce that creates great customer experiences
Great brand experiences don’t just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact
of personal development. Discover why looking to consumers will give you metrics that matter.
(Ep22)
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Mar 17, 2020
Developing a growth mindset for 140,000 people
When research showed that traditional performance management wasn’t working, Gap Inc. decided to make a change. Hear how Rob Ollander Krane, Head of Talent Planning and Performance, transformed their approach. Explore how a toolkit of resources can support behavior change and empower managers, and find out why you need to keep retail learning short and visual if it’s going to be effective.
Ep21
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Mar 3, 2020
Sparking a learning revolution
Following a period of rapid growth, Lush North America needed to adapt - and a new learning strategy put its mission center stage. Hear Shauna Grinke, Head of People and Culture, share her insights into these changes. Find out how connecting your people with your purpose can see real results, and explore why the human element is key to effective retail L&D.
(Ep20)
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Feb 4, 2020
Translating curiosity into continuous learning
From technological advances to evolving customer demands, the workplace is changing. And the skills and knowledge organizations need to succeed are changing too. In this week's episode, find out how Stefaan van Hooydonk, Chief Learning Officer at Cognizant, keeps up. Hear how he’s taking a new approach by building a culture of curiosity and embracing continuous learning. Enjoy!
(Ep19)
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Jan 21, 2020
Taking risks to keep pace
With fast-paced change and high employee turnover, retail is a unique sector. L&D in this dynamic landscape presents many challenges. In this week's episode hear Roberta Guinzoni, HR Director at Flying Tiger Copenhagen, share her insights into what makes retail L&D successful. Find out how she keeps pace with change and why being experimental is essential.
(EP18)
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Jan 7, 2020
Sparking global conversations to drive learning that counts
This week I'm joined by Melissa Taylor, Global L&D leader at Porter Novelli. In this episode, we hear how Melissa’s vast experience in behavior change communications plays out in her L&D role. We explore: why supporting conversations at scale matters, how Melissa created space for learning in the business, a live example of how you can motivate someone to want to learn, and how they manage to support a global audience without an LMS.
Enjoy!
(EP17)
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Dec 10, 2019
Putting the passion back into retail L&D
In this week’s episode, I speak to Bob Phibbs, also known as the Retail Doctor. We explore how to make a business case for learning and development, the vital missing ingredient for most training programs, why learning must be a personal choice, and finally, some examples of scalable learning interventions that have boosted company profits. I hope you enjoy the episode.
(EP16)
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Nov 26, 2019
Faster than the speed of retail
Today I'm joined by Miguel Primoli, VP of HR
at Walgreens Boots Alliance. In this episode, we take a dive into:
how to support the fast pace of change in retail, empowering people to become experts, personalized learning at scale, and the skills your workforce will need for the future. Enjoy!
(Ep15)
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Nov 12, 2019
Designing learning for a mega-impact
In this episode, I speak to Dr Iris Ware, CLO at the City of Detroit. We take a dive into: how Iris built an entire L&D function from scratch to support 9,000 workers, how you can make a societal impact and not just an organizational impact with your learning strategy, how Iris used the Mayor's vision to deliver learning on the ground which has genuine purpose and meaning, and finally, how to do more with less - using the lean startup methodology to make an impact more quickly. Enjoy the episode!
(EP14)
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Oct 29, 2019
How to make a transformational impact as Chief Learning Officer
This week, I talk to David DeFilippo, who has over 25 years of experience in corporate L&D. In today’s episode, David shares insights into the role of a CLO and knowing when to push back, whether learning really happens when delivered at scale, the science of instructional design, getting organizational alignment, and how to respond quickly to change. I hope you enjoy the show.
(EP13)
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Oct 15, 2019
Building scalable microlearning journeys
In this week’s episode, we take a dive into lessons learned from developing thousands of digital learning products with Treion Muller, CPO at Strategy Execution. We look at how to manage vast microlearning libraries, how to develop a microlearning journey that has a genuine transformational impact, localization challenges and how to overcome them, and tips for moving from the classroom to online. Enjoy the episode.
(EP12)
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Oct 1, 2019
Delivering success through embracing the challenge culture
This week we took a slightly different approach to Learning at Large, looking at L&D through the eyes of Nigel Travis, Executive Chairman of Dunkin’ Brands. In this episode we explore—amongst other things—a new way to design compliance learning, secret ingredients for a healthy culture, what a CEO might look for in a successful L&D team, and how embracing the ‘challenge culture’ can transform your organization. Enjoy the episode.
(EP11)
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Sep 17, 2019
Socializing your learning design to support global audiences
In this week’s episode, I speak to Tracy Tibedo, Director of Commercial Training at multinational biotech company Thermo Fisher Scientific. We take a dive into how to socialize learning design methodologies to get the support you need from your business, how to deploy learning across multiple languages and cultures, and how to spot exceptional learning designers at an interview. Enjoy the episode.
(EP10)
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Sep 3, 2019
Up-skilling your workforce to future-proof your organization
Today, I’m joined by Jon Kaplan of Corvantus Consulting. In this week’s episode, we take a deep dive into the skills that companies must develop in order to keep up with change, why digital learning itself needs a change of pace to keep up with the learner, and how you can use xAPI to build new insights into performance.
(EP9)
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Aug 20, 2019
Supporting the learning demands of 2.5 million technical specialists
Today, I speak to Karen Hebert-Maccaro, Chief Learning Experience Officer at O’Reilly Media. Supporting over 2.5 million technical specialists worldwide, the complexity of what Karen manages is absolutely mind-blowing. This episode is useful to anyone who is looking for new ways to personalize learning at scale.
(EP8)
Music by Scott Holmes
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Aug 6, 2019
How to solve real-life business problems through learning design
Today, we’re lucky to have two guests on the show from Aviva. Aviva has a workforce of 30,000, and our guests today, Gemma and Paul, oversee the global learning strategy from the headquarters in London. Between them, they are treading a new path and setting an example for what an effective L&D team looks like. With design at its heart, this episode is useful for practitioners looking to build a team that will make a real business impact. Enjoy.
(EP7)
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Jul 23, 2019
How to make human-centered learning a reality
In this episode, I'm joined by Nick Shackleton-Jones. Nick puts his theories into the context of an L&D leader, showing practical guidance on a bottom-up approach for delivering human-centered learning at scale, which types of learning experience will build better engagement, how to benchmark the effectiveness of your learning strategy, and finally, how to capture authentic stories on camera within your organization – and why. Today, I’m joined by my colleague Kirstie Greany, who is herself an expert in digital learning.
(EP6)
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Jun 18, 2019
Using personal values to build high performing teams
Today, I talk to Tom Marsden, CEO of technology company Saberr. In this episode, we discuss the role personal values play, psychological safety, setting team norms, building an environment where people can tackle challenging issues, and how to trickle-down organizational values into something that is much more meaningful at a team level.
(EP5)
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Jun 4, 2019
Decentralizing L&D to support a successful learning culture
In episode 4 I speak with Lars Hyland, Chief Learning Officer at Totara Learning. Lars is an advocate for the positive impact that technology can have on education and learning. We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture.
(EP4)
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May 21, 2019
Digital first learning strategies, at scale
In episode 3 I talk to special guest Sam Taylor. A learning leader for nearly 20 years. Sam believes in putting the learner first and has found ways to achieve that scale by shifting the conversation from training to development. We talk about digital first learning strategies and how to build a successful culture in your organization. And finally, why confidence is an important indicator of effectiveness.
(EP3)
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May 7, 2019
Using storytelling to make a million people take action
In episode 2 I talk to Daniel Hunter, Global Trainings Manager at 350.org. We talked about the power of storytelling, speaking to feelings, using campaigns to build a network, group learning techniques, and above all, how to get people to get into a mindset where they’re actually prepared to take action on something they care about.
(EP2)
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May 7, 2019
Building a learning culture for 45,000 salespersons
To kick off the Learning at Large podcast, I talk to Paul Goundry, Head of Learning at Utility Warehouse. We talked about what CLOs can learn from product designers, how to show the value of L&D by linking it to business impact, and Paul shared a number of resources and insights that have helped him develop his quite unique perspective on learning at scale.
(EP1)
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