Like any business process improvement, a company decides to implement changes by first measuring the return on investment. Kerry Peters discusses the various factors to consider why employee training is a worthy expense in this Get Your New View episode.
Key points covered in this episode:
✅ Companies that don't have training will be far less likely to succeed than companies that do.
✅ The cost of failure in using technology-led projects and the absence of user adoption is way higher than the price of staff training.
✅ Retaining the best employees and maintaining efficiency and engagement for your company comes with a cost.
✅ Training facilitates intersectional empathy as employees will have a deeper understanding of the pains in performing jobs in all levels, solve problems and implement standardization
✅ Approach measuring the ROI of employee training not just by monetary benefits but also the intangible results out of training
✅ Think about the cost of the mistakes made if people cannot execute their processes correctly.
About Kerry Peters & New View Strategies:
Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process!
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