How to Build an Aesthetics Business by Prioritizing Employee Loyalty and Customer Satisfaction
Play • 56 min

Rob and Carol Trow, co-founders of DermaConcepts, exclusive U.S. distributor of Environ Skin Care, talk about how they built their business with sustainable growth while fostering a family-like company culture. They offer advice on how they built their company over the last 25 years to both new and established entrepreneurs. 


This episode covers:

  • How they build and retain a high-performing team;
  • How those philosophies improve customer loyalty; and
  • The importance of long-term planning for the growth and success of a business.
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