Link to Article: https://www.strategysprints.com/?p=3191
Magic Lessons with Simon Severino
The Customer Journey
Sneak a peek at the Customer Journey Card Template and work through it with your host, Simon Severino.
“Stop wasting money on surveys! Test with 5 users instead” - Simon Severino
THE CUSTOMER JOURNEY STEPS(YOUR MICROSCOPE!)
STEP ONE - IDENTIFY THE MOST CRITICAL INTERACTION MOMENT (1:55)
STEP TWO - WHAT HAPPENS RIGHT BEFORE? (2:13)
STEP THREE - WHAT HAPPENS RIGHT AFTER IT? (2:20)
STEP FOUR - BUILD AND TEST (3:09)
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How to stop procrastinating? How to train prioritization skills? Which are the best productivity techniques to prioritize tasks and projects?
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▷ Improve Your Website - Simon Severino | STRATEGY SHOW [youtu.be/9eGSkKDFpjs]
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Music: Dixxy - afternoon bike ride