Aspiring Ops
Aspiring Ops
Feb 16, 2021
Episode 5: How Operations Accelerates Growth by Removing Friction
Play • 34 min
John Covad is the SVP of Operations at Gravy, a leading customer retention and failed payment recovery platform. Prior to joining Gravy, John served as the VP of Operations at Deputy where he helped lead the company to over 5x growth and $100M in Series A & B funding. On this episode of Aspiring Ops, John shares how operations can serve as a growth engine at scaling companies by removing friction for team's to execute.
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