Anxiety, Depression, and Working Moms in a Pandemic
Play • 34 min

Jessica Calarco, associate professor of sociology at Indiana University, is studying women struggling to balance work and parenting during the Covid-19 pandemic. She explains how societal pressures and our own ideas about motherhood, along with systemic failures, are causing working mothers to suffer greater anxiety and depression than before the pandemic. But she says there are ways workplaces can help.

Further Reading:

Choiceology with Katy Milkman
Choiceology with Katy Milkman
Charles Schwab
If Only …: With Guests Stirling Hart & Colin Camerer
In a past episode titled “Spoiled for Choice,” we looked at how decision-making can be hampered by our desire to avoid the painful emotion of regret. In fact, regret aversion can cause people to abandon certain decisions entirely. In this episode of _Choiceology with __Katy Milkman_, we look more closely at regret itself. Stirling Hart is a professional lumberjack. He’s also a world-class lumberjack sports athlete. He has travelled the world competing against the best of the best in events such as the underhand chop, the spring board, the single buck, and the standing block chop. These grueling and dangerous tasks require explosive strength, accuracy, and nerves of steel. In 2016, Stirling Hart represented Canada at the Stihl Timbersports® World Championship in Stuttgart, Germany. He was dominating the events until he came to the hot saw (an event involving a chainsaw built from a modified motorcycle engine). That’s when one split-second decision changed the course of the competition. You’ll hear how that one moment affected Stirling for months afterward. Stirling Hart lives and works in Squamish, British Columbia, Canada. Next, Katy speaks with Colin Camerer about the neuroscience of regret. Colin explains how regret arises and how it can affect our behavior, for better and for worse. You’ll hear about a fascinating study by Tom Gilovich identifying regret in Olympic medalists, and you’ll learn about the ways that regret can influence investment decisions. You’ll also gain valuable insight on how to minimize some of the negative effects of regret. Colin Camerer is a Robert Kirby Professor of Behavioral Finance and Economics at the California Institute of Technology, where he teaches cognitive psychology and economics. You can read more about regret in his paper “Neural Evidence of Regret and Its Implications for Investor Behavior.” Choiceology is an original podcast from Charles Schwab. For more on the series, visit schwab.com/podcast. If you enjoy the show, please leave a ⭐⭐⭐⭐⭐ rating or review on Apple Podcasts. Important Disclosures: All expressions of opinion are subject to change without notice in reaction to shifting market conditions. The comments, views, and opinions expressed in the presentation are those of the speakers and do not necessarily represent the views of Charles Schwab. Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness or reliability cannot be guaranteed. Investing involves risk, including loss of principal. (1020-081T)
31 min
Now, What’s Next?
Now, What’s Next?
Morgan Stanley
Mental Health: The Other Pandemic
The pandemic has created a huge mental health crisis. We’re all feeling the strain and many of us are admitting, for the first time, that we need help. It’s ok to not be ok. In the last episode of our season, we look at how this pandemic forces us to examine our own mental health, and helps us erase the stigma around asking for help. Host Sonari Glinton hears how COVID-19 exposed how broken our mental healthcare system already was. Dr. Curtis Wittman reflects on the mental health crisis from the health care front line. Ghazal Azarbad explains why this was the year she took therapy seriously. Camesha L. Jones is a therapist who is seeing more first-time patients than ever. And Dr. Kristen R. Choi is a Registered Nurse who teaches at UCLA. She’s thinking through how this crisis creates opportunities for new approaches and technologies for managing our own mental health. If you or someone you know is struggling with mental health, the following is a list of some mental health resources: In the U.S.A. In the UK. In Canada. For Kids and Teens. The guest speakers are neither employees nor affiliated with Morgan Stanley & Co. LLC. (“Morgan Stanley”). The views and opinions expressed herein do not necessarily reflect those of Morgan Stanley. The information and figures contained herein has been obtained from sources outside of Morgan Stanley and Morgan Stanley makes no representations or guarantees as to the accuracy or completeness of information or data from sources outside of Morgan Stanley. Morgan Stanley is not responsible for the information or data contained in this podcast. This podcast does not provide individually tailored investment advice and is not a solicitation of any offer to buy or sell any security or other financial instrument or to participate in any trading strategy. It has been prepared without regard to the individual financial circumstances and objectives of persons who receive it. © 2020 Morgan Stanley & Co. LLC, Members SIPC.
22 min
The Modern Manager: Create and Lead Successful Teams
The Modern Manager: Create and Lead Successful Teams
Mamie Kanfer Stewart
142: Ask Better Questions
Questions are one of the most useful tools that managers can use. Questions can unlock new thinking, show support, strengthen relationships, and much more. Learning to ask the right questions can enhance any manager’s leadership capability. In this episode, I walk through different types of questions to ask and how to ask them so you cultivate trust and solicit answers that move work forward productively. The full episode guide includes an overview of different types of questions and my favorite questions to ask. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop. Get the free mini-guide at www.themodernmanager.com/miniguides. Learn to navigate the different personality types and work styles to make managing your team easier than you ever imagined. Check out the Managing by Personality live course that starts on March 11, 2021. Learn more and register at www.themodernmanager.com/courses/personality Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. Read the related blog article: How Questions Can Help Us Be Better Managers Key Takeaways: * Questions are not just for gathering information. They also help us build relationships, increase psychological safety and trust, open up thinking, and uncover hidden thoughts. * Instead of yes-no questions which often create a false binary, ask a rating question e.g. On a scale of 1-5, how confident are you in this plan? * Asking what, why and how will lead to different answers so be thoughtful about what question you’re asking. * Asking what if, how might, and why not will open the door to more creative, alternative thinking. * How you ask and how you respond also impact what type of response you will get now and in the future. * Asking a difficult question in a calm, warm tone shows support. * Responding to an answer you don’t like or didn’t expect with appreciation will encourage people to be honest going forward. Additional Resources: * Episode 40: The Power of Questions with Pete Mockaitis mamie@mamieks.com
14 min
Digital HR Leaders with David Green
Digital HR Leaders with David Green
David Green
56. Why Are So Many Companies Building Talent Marketplaces? Interview with Ina Gantcheva
My guest on this week’s episode is Ina Gantcheva, a Principle in Deloitte’s Human Capital Practice and a leading authority on talent marketplace. In Ina’s words, talent marketplace has the potential to change the way organisations think about three fundamentals. One, work, by fractionalising work for increased efficiency. Second, the workforce, by unlocking greater potential and value. And finally third, the workplace, by breaking down silos. In our conversation Ina and I discuss: * The four P’s of iterative dynamic talent marketplace design. That is purpose, plan, program and platform * The role of HR in supporting the transformation and associated change management involved in talent marketplace * Examples of companies who have implemented a successful talent marketplace and the benefits they are enjoying as a result * The opportunities that talent marketplace provides to employees * How the pandemic has helped reshape the approach to talent marketplace * Whether talent marketplace will mean that jobs won't exist anymore. This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders, Chief HR Officers and anyone in a people analytics, learning or HR business partner role. Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.
47 min
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Melina Palmer
140. How Simple Nudges Can Save Hundreds of Millions, interview with Dectech’s Dr. Benny Cheung
Today I get the honor of introducing you to Dr. Benny Cheung, a director of DecTech. You may remember that company’s name as Dr. Henry Stott, a cofounder, joined me on the show in episode 130 to discuss some of their other work. This conversation digs deeper on a specific project that Benny worked on to reduce opportunistic insurance fraud. You’ll get to learn all about it during the episode and I promise it is fascinating to learn how some simple nudges can help reduce a problem of, essentially, little white lies that were costing the UK insurance industry a billion pounds each year. We also get to learn a little about Benny and the research he did studying creatures that may seem very different from humans, but whose behavior we can still learn quite a bit from. He completed a Ph.D. and a two-year postdoctoral research fellowship in the field of behavioural science at the University of Cambridge before joining Dectech. During his academic career, he was involved in commercial projects in the clinical research and biotechnology industries. His areas of expertise include retail, eCommerce, financial services, utilities, telecommunication, and advertising. Show Notes: * [00:40] Today I get the honor of introducing you to Dr. Benny Cheung, a director of Dectech. * [03:11] Benny shares his background and how he got involved in behavioral science. He started in behavioral genomics. * [03:44] Benny joined Dectech in 2005 to apply techniques and technology in behavioral science in a commercial backdrop supporting clients to understand their consumers better. Now the mission at DecTech is to provide the tools that will allow their clients to make more accurate and cost-effective predictions about their consumer’s behavior. * [05:08] A lot of behavior we can trace back to genetics, so you inherit a lot of behavioral traits. * [05:35] Nowadays his focus is more on the commercial backdrop and consumer purchasing commercial decision making. * [06:32] Benny shares about a study he did with worms in 1999 about genetics and how intricately genetics is related to the behavioral outcome. * [07:55] In that study, feeding behavior came down to a single gene. While not all behaviors are that simple, genetics plays a very important role in behavior. Your environment also has a very important role to play. * [09:48] Benny shares about his opportunistic insurance fraud project. They focused on everyday consumers that were giving into temptations of being less than honest at a specific point during their customer life cycle. * [11:29] The project was for the Insurance Fraud Bureau in the UK. * [12:42] Opportunistic fraud is different from high-profile organized fraud because it is often undetected. That is a challenge for the industry. * [12:54] The IFB came to them and asked them to come up with a solution to fight this kind of opportunistic fraud. * [15:27] This type of fraud is typically not planned, instead it is something people choose to do at the moment. * [16:14] Nudges only work well in certain situations. You really can only nudge someone if they are sitting on the fence. * [18:47] Coming up with the intervention messages was the first task. The second task was to come up with a testing paradigm where they could test their effectiveness. * [20:41] The five principles they picked to focus their intervention methods were: norming(herding), consistency, priming, framing, and reciprocity. * [23:10] They prompted in a covert way as customers verified they were not a robot. * [26:04] When you have to focus on the words like in the captcha it has a different impact on the brain. * [26:24] For these interventions to be usable they can’t leave a negative perception or imprint. * [27:11] They tested using a randomized controlled trial. Recreating the realism of applying for motor insurance online was a very important aspect. * [29:24] By comparing peoples’ responses collectively to those contentious questions in the different conditions they could see how effective the interventions were in swaying dishonesty. * [30:13] On average the interventions were able to sway 36% of the dishonesty. An intervention in the norming category was proven most effective and had a 55% impact of dishonesty swaying. * [31:21] Of the 18 interventions they tested only one of them didn’t really work. All of them have shown some positive impact in swaying dishonesty. * [33:47] In behavioral science it is paramount to test. The Holy Grail of testing is doing a real-life trial, but they can be costly and risky to do, and hard to scale. * [36:01] It is beneficial to get out of your way and test things when it is a safe space so you can see what amazing things can come out of it. * [38:53] None of the interventions left a negative impact on the outcome of perceptions. * [40:58] Melina’s closing reflections. * [41:39] In the case of opportunistic fraud, it was important to know that this is often a decision made in the moment instead of premeditated or otherwise planned. This is why the nudges were effective: they appeared right at the moment where someone was teetering on the edge. Where does that exist in your business and what are some nudges you could implement to help encourage behavior for your customers or employees? * [42:52] Grab Melina’s brand new book, What Your Customer Wants (And Can’t Tell You), which is now on presale! Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. Let’s connect: * Melina@TheBrainyBusiness.com * The Brainy Business® on Facebook * The Brainy Business on Twitter * The Brainy Business on Instagram * The Brainy Business on LinkedIn * Melina on LinkedIn * The Brainy Business on Youtube More from The Brainy Business: * Master Your Mindset Mini-Course * BE Thoughtful Revolution - use code BRAINY to save 10% * Get Your FREE ebook * Melina’s John Mayer Pandora Station! Listen to what she listens to while working. Connect with Benny: * Benny on LinkedIn * Benny on Twitter * Dectech’s Website * Dectech on Twitter Past Episodes and Other Important Links: * Using behavioural science to reduce opportunistic insurance fraud * Interview with Henry Stott * Temptation Bundling * Incentives * NUDGES & Choice Architecture * Priming * Social Proof * Framing * Reciprocity * Loss Aversion * Interview with Dan Ariely * How To Set Up Your Own Experiments Check out (and preorder!) Melina’s upcoming book, What Your Customer Wants (And Can’t Tell You) on Amazon, Bookshop, and Barnes & Noble If you are outside the US, please complete this form to be first to know when the book is available near you AND to help show there is a presence in your country to speed along international agreements and get it to you faster!
45 min
Coaching for Leaders
Coaching for Leaders
Dave Stachowiak
514: The Way to Lead Online Events, with Tim Stringer
Tim Stringer: Technically Simple Tim Stringer is a coach, consultant, and trainer and the founder of Technically Simple. He provides productivity, technology and workflow coaching, consulting and training to people and organizations, large and small, all over the planet. His technology specializations include Asana, Daylite, OmniFocus, and Trello. He supports many people in productivity though his website LearnOmniFocus.com -- and also through the Holistic Productivity approach that he developed after coming face-to-face with cancer back in 2008. Tim consults to leaders and organizations on how to use Zoom effectively and recently launched a new course: Leading Effective Zoom Events. In this conversation, Tim and I overview some of the common mistakes of online events, how online can produce even better results than in-person, and ways to engage people quickly. Plus, we review some of the key technology that will support your organization’s outreach efforts. Key Points It’s often a mistake to assume that you’ll be able to lead online events with the same planning and design for in-person events. Opening a meeting early and using the five-minute rule to begin with icebreakers, breakouts, polls, or reactions will help engage people in the event quickly. For events with many people or higher visibility for your organization, have a dedicated technology co-pilot so that hosts and speakers can stay focused on being present. Virtual lounges (with a dedicated host), spotlight and multi-spotlight, practice sessions, and preassigned breakouts can all help the technology disappear and the human connections to take center stage. Some organizations are discovering they are more successful with online events than past in-person ones. Many have had such a positive experience that they plan to continue leveraging virtual events after the pandemic. Resources Mentioned Leading Effective Zoom Events by Tim Stringer Recommended Practices for Engaging Online Events (PDF download) Related Episodes Serve Others Through Marketing, with Seth Godin (episode 381) How to Create Meaningful Gatherings, with Priya Parker (episode 395) How to Run an Online Meeting, with Bonni Stachowiak (episode 472) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
40 min
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