Exponential View with Azeem Azhar
Embedding AI in Business
May 22, 2019 · 36 min
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AI is the fastest-growing industry that Accenture’s CTIO Paul Daugherty has ever experienced. He joins Azeem Azhar to discuss how AI can help businesses across a broad range of industries enhance the value they offer customers. Paul’s 2018 bestselling book Human + Machine: Reimagining Work in the Age of AI laid the foundations for companies that want to harness AI to help innovate and grow quickly.

Paul and Azeem also discuss:

  • AI as a general-purpose technology and how to set priorities for its application.
  • How critical it is to have data at the heart of your business. Can you use AI effectively if you don’t utilize the “data network effect?”
  • The difference in an AI system that can interact with and modify human behavior from a company that puts out services or products that are highly addictive.
  • How the rush to individualization moves us into “The Trust Age.” What are the practical steps companies can take to (re)build consumer trust?
  • Self-regulation vs. external regulation, and the challenges of appropriately balancing regulation and innovation.

Further reading:

Paul Daugherty @pauldaugh
Azeem Azhar @azeem

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