“Click and collect” will be “completely fundamental” to evey retail location by 2020, Guy Grainger, head of UK retail at Jones Lang LaSalle, said in this month’s Property Week podcast.
Talking to Property Week podcast host James Max, Grainger predicted that the retail landscape will have changed considerably in eight years time.
He said the idea of a department store being the “all and everything” won’t be what it was, that online retailing will have continued to expand and online-only retailers, such as Amazon, ASOS and Ebay, will have moved into bricks and mortar.
Grainger also discussed his views on the problems of the high street, administrations, government policy and Mary Portas.
The post Property Week Podcast: Guy Grainger’s retail predictions for 2020 appeared first on The Property Week Podcast.