People who need dialysis often spend so much time at a clinic that they, and the staff, view each other as friends instead of maintaining a professional relationship. Eileen Rhodes, Patient Services Director at the ESRD Network 18, shares why this can lead to crossing important boundaries. Maintaining a high level of care requires everyone to stay on the same page and understand the boundaries of a patient/staff relationship. Lori and Eileen discuss this topic in detail and offer tips for everyone in a clinical setting to remember. Tune in to learn how to advocate for yourself, as a patient in these situations and, if necessary, start resolving these issues.