Catalyst Sale Podcast
Bad Practices and How To Avoid Them - 197
May 11, 2020 · 22 min
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In this episode, Mike and Jody discuss bad practices and offer some tips on how to avoid implementing them in your business processes. 

Questions Answered:

  • How do we know if we have a bad practice?
  • How do we avoid bad practices?
  • What is the first step to take in avoiding them?

Key Takeaways:

  • It is important to have an actual discussion with your customer.
  • Ask, “Is this thing that I am doing better for me, better for the customer or mutually beneficial?”
  • Leverage feedback loops, test, listen and adjust
  • Start where the customer engages. Start at the beginning.
  • The process should be good and comfortable for the customer. Give first.

Work With Catalyst Sale:

  • Listen to our free resource (this podcast) and then put the action items into practice. Share your work with us via Twitter or
  • Invest in a Catalyst Sale course - self directed. Find our courses here 
  • Hire us as a consultant/advisor within your team or organization 
Thank You 

Please send listener questions and feedback to or contact us directly on twitter, facebook or LinkedIn.

This podcast is brought to you by Catalyst Sale - you can learn more about Catalyst Sale, and the products and services we provide via the following links.

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