Brainfluence
Brainfluence
Dec 3, 2020
Pandemic-Tested Leadership Lessons with Joseph Michelli
Play • 35 min

Joseph Michelli, Ph.D., is a certified customer experience and speaking professional. He is also Global Guru’s #1 US-based customer service expert and the author of ten business books about companies like Airbnb, Starbucks, Zappos, Mercedes-Benz, and The Ritz-Carlton Hotel Company. In addition to being a Wall Street Journal and New York Times #1 bestselling author, Joseph helps leaders and frontline team members drive customer loyalty and referrals

Listen in as Joseph discusses something extremely timely as we collectively go through a global pandemic: how to best lead a company during the midst of massive upheaval and uncertainty. He’ll share why now it’s more important than ever to be employee-obsessed, how the work-from-home movement has shifted over the course of the pandemic, and why taking care of yourself should also be a top priority.

You can find show notes and more information by clicking here: https://bit.ly/2HRTdZ8

Coaching for Leaders
Coaching for Leaders
Dave Stachowiak
509: Transitioning to Remote Leadership, with Tammy Bjelland
Tammy Bjelland: Workplaceless Tammy Bjelland is the Founder and CEO of Workplaceless, a training company that teaches remote workers, leaders, and companies how to work, lead, grow, and thrive in distributed environments. Workplaceless is a fully distributed company supporting enterprise, remote, and government clients such as Toyota, GitLab, and the US Department of Commerce. In this conversation, Tammy and I discuss how leaders can establish a mindset that helps them lead remote teams more successfully. We discuss how to take on a placeless mindset, explore the importance of shifting from how to why, and the best starting points for a communication charter. Key Points Five key principles of a Placeless mindset: Embrace location independence over physical presence. Empower autonomous work with flexible schedules. Impact productivity with asynchronous communication and collaboration. Be open and transparent. Trust your colleague and employees. Fear of losing control tends to keep organizations from being able to make useful shifts in mindset. Leaders and organizations that move beyond the “how” of remote work and focus first on the “why” will have more sustainable success. Beware of simply trying to replicate what happened in the office. The whole point of remote work is that it is not like the office. Establish a communication charter. This makes it clear what tools are best — and also how to intervene when things don’t work as anticipated. Resources Mentioned Placeless Mindset by Workplaceless Goplaceless by Workplaceless Related Episodes Start With Why, with Simon Sinek (episode 223) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Lead a Remote Team, with Susan Gerke (episode 465) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
36 min
PwC's accounting podcast
PwC's accounting podcast
PwC
Forecast 2021: Pledging minds + money to solve societal issues
In our third season of our What’s next? podcast series, we’re focused on preparing you for the year ahead by offering insights to help you better understand and manage some of the opportunities and challenges that your company might face—think policy, technology, and other big picture topics. In this episode, host Heather Horn sits down with Roy Weathers, Vice Chair of Societal Engagement and Policy Solutions at PwC and CEO of CEO Action for Racial Equity, to talk about the business movement that has prompted hundreds of companies to bring their heads, hearts, and wallets to the table to better understand and solve societal challenges on race, equity, and social justice.  Topics include: * *1:10 - CEO Action for Racial Equity.* The corporate voice on social change has been soft— until now. We begin with an overview of the CEO Action pledge.  * *9:08 - Increase your cultural dexterity. *Roy and Heather look at what it takes to lead a diverse workforce and create a culture of belonging.  * *19:20 - The challenges.* Heather and Roy discuss the amount of attention and effort needed to make a difference and keep the momentum for societal change going. * *23:24 - Get involved. *The best way to get involved is to start through your own organization. Roy shares the key areas—public safety, economic empowerment, heath, and education—where companies should get engaged.  * *28:30 - Optimistic outlook.* The sizable commitment from the corporate community marks a pivotal shift in policy and societal engagement. We close with Roy’s thoughts on why this is a dynamic time for change. Want to learn more? Head to ceoaction.com to learn how you can get involved, spread the word, and continue the mission of change. Roy Weathers currently serves as Vice Chair of Societal Engagement and Policy Solutions, and is a member of PwC's US Leadership Team. He is also the CEO of CEO Action for Racial Equity; in this role, he is responsible for helping advance policies that support social justice in our country.  Heather Horn is PwC’s National office thought leader, responsible for developing our communications strategy and conveying firm positions on accounting and financial reporting matters. She is the engaging host of PwC’s accounting and reporting weekly podcast and quarterly webcast series, as well as periodic webcasts for the power and utilities industry. With nearly 30 years of experience, Heather’s accounting and auditing expertise includes financial instruments and rate-regulated accounting.
32 min
The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking
The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking
FirmsConsulting.com & StrategyTraining.com
128: How to Eliminate Bureaucratic Red Tape and Bad Excuses, with Martin Lindstrom
Martin's book THE MINISTRY OF COMMON SENSE: https://amzn.to/3962pE9 Meet New York Times bestselling author Martin Lindstrom (one of TIME magazine’s 100 Most Influential People). We interviewed Martin about his new book THE MINISTRY OF COMMON SENSE: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS. Doesn’t your workplace drive you crazy when you get cc’ed on irrelevant email chains, invited to unnecessary meetings, or forbidden by company policy to do the exact thing your boss commands you to do?  These and many other frustrations stem from the same underlying cause: a lack of common sense! In an interview Martin discusses the most typical roadblocks to common sense: * (Bad) customer experience * Politics * Technology * Meetings and Power Points * Rules, Regulations, and Policies * Compliance and Legal And has remedies for all.  Martin Lindstrom is the founder and chairman of Lindstrom Company, a global branding & culture transformation firm, operating across five continents and more than 30 countries. TIME Magazine has named Lindstrom one of the “World’s 100 Most Influential People,” and for three years running, Thinkers50, has selected Lindstrom to be among the world’s top 50 business thinkers. Among the companies he advises are Burger King, Lowes, Boar’s Head, Beverly Hills Hotels, Pepsi, Nestle and Google. Lindstrom is the author of seven books including several New York Times bestsellers that have been translated into 60 languages. The Wall-Street Journal praised his book Brand Sense as “one of the five best marketing books ever published,” and his book Small Data as “revolutionary,” and TIME called his book Buyology “a breakthrough in branding.”
1 hr 18 min
The Project Management Podcast
The Project Management Podcast
OSP International LLC
Episode 451: Flow for Project Managers (Free)
Play Now: Andrew Kallman, Executive Coach Last week, I must have missed the start of at least three scheduled meetings. In each case, I saw on my calendar that the meetings would start in an hour or less, which meant that I could probably start and finish another task before I had to be at those meetings. And each time, I got so involved in the task I was working on that I lost track of everything around me and the meetings started without me. In positive psychology, this is called a flow state, also known colloquially as being in the zone. This is the mental state in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and enjoyment in the process of the activity. In essence, flow is characterized by the complete absorption in what one does, and a resulting transformation in one's sense of time. Wouldn’t it be great, if we could apply this to all our projects and everyone working on it? You can. To see how flow can be applied to our projects, we are welcoming Andrew Kallman to the program. He and his brother Ted Kallman wrote the book Flow: Get Everyone Moving in the Right Direction...And Loving It and Andrew is here today to give us an introduction. Here is how someone describes the effect flow has had on their projects: Flow is when you know where you are headed, know what your goal is, and know the steps necessary to get there. It's like running a race. You don't plan each step along the way, but you keep your eyes on the finish line, and everything you do moves you toward it thanks to your training.
Play
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Melina Palmer
136. Temptation Bundling: A Simple Trick to Reach Your Goals, a Behavioral Economics Foundations Episode
Today we are going to be talking about a really cool trick called temptation bundling. You may have noticed this is a shorter episode than we usually have on the podcast and that is because while temptation bundling can make a huge impact on your life and business, it doesn’t have to be all that complicated. (Hooray!) In this episode, you’ll learn what temptation bundling is, how it works, some ways I have done this myself in my own work, and tips on how you can jump in and start bundling yourself! I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Show Notes: * [01:03] In this episode, you’ll learn what temptation bundling is, how it works, some ways I have done this myself in my own work, and tips on how you can use it too. * [02:15] One of my favorite things about this concept is how simple it is. This is actually something I’ve done naturally most of my life before it had a name. * [03:17] When I required some extra motivation, I created little milestone moments and rewards to keep myself motivated. * [03:57] The essence of temptation bundling is taking something you should do but may have a long term reward and not be super appealing at the moment, and bundle it with something you really want to do right now. * [05:01] In the foundational research study led by professor Katy Milkman, participants agreed to have their iPods locked up at the gym so they could only access them when they went to work out. They exercised more and were happier about it. * [06:10] A slight change in routine can upend newly forming habits and make them hard to start up again if you aren’t careful, so it is important to keep that all in mind as you set up your own temptation bundling techniques and timelines. * [07:26] Here’s another great thing about temptation bundling: pretty much anything can be a candidate for the bundle, and what you set up doesn’t necessarily need to be what someone else would want or need. * [09:04] Temptation bundling uses a “now” activity to help achieve a longer-term goal and overcome time discounting. * [09:37] Most multitasking doesn’t work well. As you are likely going to be looking for ways to implement this for your work goals (at least some of the time), I don’t want you to feel limited by needing to only use this while doing two things at once. * [10:19] To help to find your candidates for temptation bundling start by looking for something you love to do in your spare time. * [11:55] The two items that you want to bundle don’t have to be related. Choose any reward and tie to the action ahead of time (download your freebie worksheet here to get started). * [12:56] Temptation bundling is everywhere. You just need to find the cheese to your own personal life broccoli and you’ll be achieving goals left and right. * [13:08] Melina’s closing reflections. Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. Let’s connect: * Melina@TheBrainyBusiness.com * The Brainy Business® on Facebook * The Brainy Business on Twitter * The Brainy Business on Instagram * The Brainy Business on LinkedIn * Melina on LinkedIn * The Brainy Business on Youtube More from The Brainy Business: * Master Your Mindset Mini-Course * BE Thoughtful Revolution - use code BRAINY to save 10% * Get Your FREE ebook * Melina’s John Mayer Pandora Station! Listen to what she listens to while working. Past Episodes and Other Important Links: * Holding the Hunger Games Hostage at the Gym: An Evaluation of Temptation Bundling * Time Discounting * Framing * Interview With Nir Eyal * Indistractable by Nir Eyal * How to Organize Your Brain with Behavioral Economics Check out (and preorder!) my upcoming book on Amazon, Bookshop, and Barnes & Noble If you are outside the US, please complete this form to be first to know when the book is available near you AND to help show there is a presence in your country to speed along international agreements and get it to you faster!
15 min
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